Cash Collection Analyst (m/f/d)
Cash Collection Analyst (m/f/d)
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Job Description
Cash Collection Analyst
OVERVIEW:
In this function as Cash Collection Analyst you will be responsible for controlling Accounts receivable processes. Together with a highly motivated team you are responsible for a timely and accurate follow up of our customer payments as well as following up with reminder process.
THE CHALLENGE:
- Partner with Finance functions Sales IT and other business stakeholders to ensure effective solutions to support collection processes ( raise potential bad debt customers write offs )
- Take ownership on daily Reminder process sending out dunning letters handle reminder related customer and sales inquires
- Define and monitor the trends of KPIs (cash flow monitor payments aging)
- Develop and improve internal collection workflows especially reminder process
- Improve end-2-end customer journeys and overall customer satisfaction (customer complaint management dispute management and root cause analysis invoicing quality streamlined dunning/collection process)
- Support the work with the collection agency and internal legal department
- Be accountable for the whole collection process and responsible for a customer centric interaction and communication with our clients including payment methods and payment plans
- Perform operational and financial analyses including KPIs
YOUR PROFILE
- You are flexible structured and able to work under pressure
- Previous experience in any Finance/ Accounting/ Controlling field preferably in Accounts Receivable
- Very accurate and customer oriented attitude
- Reporting experience advanced knowledge of MS Excel and any other reporting tool
- Good interpersonal skills that enable you to work well with other departments such as sales and client setup
- Experience working with Microsoft Dynamics 365 preferred or knowledge of other ERP Systems implementation experience
- Fluent in English Spanish and Portuguese (spoken and written)
- Very good knowledge of MS-Office applications
Additional Information :
At Sportradar we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
