Overnight Guest Services Team Member
Overnight Guest Services Team Member
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
- Lead a shift of one-to-two cashiers to process all types of cash credit and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e. alcohol tobacco)
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli cleaning showers and restrooms stocking making coffee etc.
- Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules regulations policies and procedures
- Complete other duties as assigned
Pay Rates Starting between: $15.55 - $19.65 / hour
Qualifications :
- Previous experience or working knowledge of retail operations
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Must be proficient with a calculator computer and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members customers vendors and corporate representatives
- Must be able to work a flexible schedule of nights days weekends and holidays
- Background check is required
Additional Information :
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Benefits (for Full Time Employees)
- AD&D Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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