Senior CloudOps Engineer- AWS
Senior CloudOps Engineer- AWS
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Job Description
As a Senior CloudOps Engineer you will be solving problems and partnering with our clients to help them build and modernise their applications develop good practices and get the most out of their technology landscape. The role will investigate identify and resolve issue while aiming to improve the scalability and reliability of solutions and deliver exceptional customer experiences.
Additionally the role requires providing performance security monitoring troubleshooting and cost optimization recommendations for cloud services enabling greater process efficiencies and improvements as well as capability enhancements.
As a Senior Cloud Ops Engineer you will be an integral part of the Cloud Operations team responsible for managing creative cloud solutions for our this role youll provide technical leadership and support to your team members to ensure operational excellence and improve the overall customer experience with cloud-based platforms.
A positive can-do attitude combined with strong team spirit planning and communication skills you will be key to your success. You will be collaborating with business and technology stakeholders to build strong relationships. You will work closely with other operations staff engineering and client services to ensure cloud services are available 24 x 7.
On offer is an exciting career where youll make an impact and work with innovative technology solutions. Youll perfect your skills alongside a talented and collaborative team while enjoying the recognition progression and extensive benefits of a global organisation.
Qualifications :
- Managed Services experience preferred as primary responsibilities are BAU support
- Ability to support AWS cloud with several years experience.
- Demonstrated experience in AWS as a senior engineer.
- Operating at a level 3 capacity for several years.
- Significant years of experience working within a Microsoft Environment.
- Hands on with Microsoft/Linux
- Customer support - prior experience with state or federal governments.
- A demonstrated history of taking initiative and understanding of operating in a compliance environment and understanding/experience of Protective Security Policy Framework (PSPF)
- Proficient with automation using Power shell/UNIX shell/Ansible/Fabric.
- Exceptional Consulting and Communication Skills.
- Ability to interpret and present results to stakeholders at all levels.
- Excellent problem solving and analytical skills.
- Ability to prioritise and control workload.
- Demonstrated collaboration skills and a successful track record in building strong relationships with business and technology stakeholder.
Client Engagement
- Direct Interaction: engineers need to interact directly with customers helps build empathy and understanding of their needs1.
- Customer-Centric Culture: Establishing a culture that prioritizes customer needs from the start ensures that products are designed with the user in mind2.
- Feedback Loops: Creating continuous feedback loops between customers and NCS that helps in refining and improving products based on real user experiences3.
- Cost Awareness: Involving customer in cloud cost optimization processes can lead to more efficient and cost-effective solutions4.
- Asking the Right Questions: Instead of jumping straight into technical solutions engineers ask probing questions. What are the pain points What outcomes are desired What constraints exist (e.g. budget compliance)
- Empathy: Empathizing with the customers challenges helps build trust as technology serves people not the other way around.
Additional Information :
Why join us:
At NCS Australia youll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus youll be mentored by some of the industrys best and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go!
We are in the process of refreshing our employee benefits so dont forget to ask our Talent Acquisition Team about whats on offer.
We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity inclusivity and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application please dont hesitate to reach out to us at .
Other important stuff:
To be eligible for a position with us applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process including probity and police checks.
As we navigate through our business integration process we will continue to issue contracts under our existing entities of ARQ Dialog CatapultBI ICEMEDIA Eighty20 Riley or AccessHQ.
Visit our website for more information.
Agencies: Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process no fee or payment will be given.
Why join us:
NCS Australia is where you can feel at home nurturing your talents and skills as we make tomorrow together one day at a time. Our benefits include paid parental leave initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint industry and partner training programs special interest groups and an AI-driven learning platform. No matter where you are in your career we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer and we take pride in our commitment to valuing and supporting our people and the communities we are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans Aboriginal and/or Torres Strait Islander community.
At NCS Australia we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process including probity and police checks
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
