Student Services Advisor II

The University of Southern California (USC) founded in 1880 is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC you will be a part of a world-class research university and a member of the Trojan Family which is comprised of the faculty students and staff that make the university what it is.

USCs School of Cinematic Arts Office of Student Services is seeking a Senior Academic Advisor to join its team. Specifically this position will provide academic advising to undergraduate students majoring and minoring within the Interactive Media and Games Division which includes Game Development and Interactive Design Game Art and Themed Entertainment. The position will also coordinate and provide leadership for student support programs for their student population and serve as a liaison between student and pertinent university resources. They will oversee enrollment and clearance processing for undergraduate courses within the Interactive Media and Games Division.

In their advising role the Senior Academic Advisor is committed to the overall success of their assigned undergraduate students They help students understand degree and minor requirements; develop cultivate and transform academic goals and educational plans; understand academic policies and procedures; select majors and minors; explore curricular and co-curricular opportunities (i.e. research study abroad service learning etc.); integrate career development opportunities address concerns and challenges that impact academic success; and connect with university resources. Additionally they will provide support for the Office of Students Services in disseminating information to our student body event planning program coordination and various initiatives including admissions.

Duties for this position may include:

• Provide academic advising for undergraduate students. Specifically advise students on degree or minor requirements curriculum course selection transfer credit evaluation and degree related opportunities (i.e. research study abroad internships etc.).
• Advises students on degree tracks as related to professional goals providing career information where appropriate through referrals to faculty and SCA Industry Relations.
• Aide in the retention and graduation of major students through effective advisement practices.
• Monitor student performance degree progress and records.
• Prepare course plans (semester and yearly).
• Evaluate student problems (academic personal or administrative) and refer students to the appropriate student support services.
• Stay abreast on major curriculum course offerings and department related opportunities.
• Provide departmental related reports pertaining to enrollment registration retention and graduation.
• Assess targeted student needs and recommends programs or services. Execute student engagement programs academic support and advisement services and events such as orientation new student welcome and support programs for advising population.
• Maintain knowledge on university related policies and procedures pertaining to curriculum transfer credit degree requirements course evaluations petitions and other student services.
• Represent department through events and programs such as recruitment and conversion events and programming.
• Develop and maintain relationships with departmental faculty and administration.
• Interface with parents as needed and provide resources to facilitate problem resolution.
• Maintain professional knowledge through participation in associations committees workshops and other means of networking.
• Other related duties as assigned or requested. The university reserves to the right to add or change duties at any time.

The hourly range for this position is $34.04-$38.99. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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