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Education
Any graduate but preferably B.E./ in Computer Science
Experience
At least 3 years of experience in Deployment and Support cloud Services
Mandatory Skills/Knowledge
Provisioning and configuration of resources Monitoring and Alerting Basic Level Trouble Shooting Reporting on Cloud Metrics including capacity.
Documentation and knowledge management
Prior experience in maintaining Infrastructure services in Openstack NetApp Storage and Software Defined Network
Should have Strong knowledge of Linux/Unix and Network
Work with customers to understand their issues in Infrastructure services
Ensure solutions are secure compliant and meet regulatory requirements.
Create implementation guidelines and reusable design templates wherever possible.
Provide second-level support and provide solution of issues reported by customer as well as monitoring
Maintain security standards in cloud per Security guideline and benchmarks
Guide first-level support team to resolve issues and create SOPs for recurring issues
Preferred Skills/Knowledge
Strong knowledge of Openstack services and NetApp Storage
Experience with Linux/Unix and Networking
Knowledge of cloud security best practices and regulatory compliance.
Desired Certifications( good to have)
Certifications in Openstack Linux/Unix Network technologies.
Soft Skills
Excellent communication and collaboration skills.
Strong analytical and problem-solving skills.
Required Experience:
Manager
Full-Time