Administrative Support Clerk
Administrative Support Clerk
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Job Description
- Complete of the twelfth (12th) school grade including business subjects with an emphasis on general office practices or completion of an office administration certificate
- Two (2) years progressively responsible experience in compiling statistics inventory management customer service data entry and administrative support
Assets:
- Knowledge of the Waste Services programs and services related to collection activities
- Experience working with PeopleSoft and Geoware
Skills Required for Success:
- Proficiency with Google applications MS Word and Excel
- Experience compiling statistics preparing reports and taking and preparing minutes
- Knowledge of payroll practices and procedures and related collective agreements
- Ability to adapt quickly to change and creatively problem solve
- Ability to work independently as well as within a team environment
- Strong verbal and written communication skills
- Ability to effectively handle sensitive information using discretion
- Excellent time management and organizational skills
- Customer service focused with the ability to handle various inquiries
- Alignment to our Cultural Commitments and Leadership Competencies
- Embracing a culture of equity diversity reconciliation and inclusion
Conditions of Employment:
- Applicants may be tested
Work Environment:
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact Learn more about our benefits
Up to 1 Temporary full-time position up to 9 months
Hours of Work: 40 hours weekly; Monday - Friday
Salary: $24.441 - $30.346 (Hourly); $51032.810 - $63362.450 (Annually)
Talent Acquisition Consultant: SL/MM
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Connect with us!
Join our dynamic Waste Services Branch as a key Administrative Support Clerk!
Youll play a vital role in ensuring our operations run smoothly by accurately managing payroll information facilitating the essential Notification Order process and providing crucial administrative support that underpins our daily business functions. Your precision in data entry timely order completion and commitment to accurate employee compensation will be the cornerstones of your success in this impactful position.
What will you do
- Assist with oversight of cart inventory and maintenance
- Monitor cart inventory assist with monthly inventory checks and approve/decline cart warranty claims
- Provide reports and statistics related to cart inventory and maintenance when needed
- Assist with special cart programs by updating the database speaking with customers coordinating cart delivery or removal billing updates budget tracking reporting and responding to Council inquiries
- Assist with ongoing cart maintenance orders and inventory management
- Facilitate issues and resolution processes with customers and escalate concerns to the Supervisor when necessary
- Review and research daily reports using Vision CIS and various other documents while collaborating with the Billing team and Cart Workers to ensure corrections are made
- Contacting residents to confirm work orders and send mailouts to residents regarding programs
- Evaluating requests for cart sharing and service changes creating work orders or updating Vision to complete these requests
- Verifying asset inventory
- Provide administrative and reception support to the ongoing operations of the business area including support for Branch and Department staff and general public inquiries via email phone or in-person
- Schedule and organize meetings - prepare the boardroom take minutes and create agendas
- Ensure document management retention disposition and distribution adhering to FOIP requirements
- Performing other related duties as assigned
Employment Type
Full Time
