At YouLand were building more than a lending platformwere building trust at scale. Every loan that closes with ease and clarity reinforces that trust. As a Lending Operations Associate youll be at the center of that experience. You wont just be processing paperwork. Youll be managing high-stakes transactions with urgency and care ensuring each borrowers journey is smooth well-communicated and free of friction. When a deal moves quickly and closes cleanly its because someone like you made it happen.
This role is ideal for someone who gets energy from operating at speed cares about details as much as outcomes and thrives when people are depending on them.
What Youll Do
Own the documentation process from start to finishcollect verify and organize borrower materials for underwriting and funding
Coordinate across internal teams (sales underwriting capital markets) and external vendors to move deals forward on time
Maintain clean digital records accurate notes and organized systems for your pipeline
Proactively flag blockers resolve issues and follow up without being asked
Communicate clearly with borrowersmanaging expectations and offering guidance throughout the process
Ensure every deal closes with precision and zero last-minute surprises
What Were Looking For
You care about precision. You spot inconsistencies fast and triple-check before submitting.
You take ownership. When a deal hits your desk you dont wait to be told what to doyou move.
Youre calm under pressure. Borrowers might be stressed. Timelines might be tight. You bring clarity to the chaos.
Youre a connector. You communicate with multiple stakeholders daily and people trust you to keep things moving.
Youre not just fastyoure accurate. The quality of your work earns repeat business and builds our brand.
Nice to Haves
13 years of experience in lending mortgage or real estate operations
Familiarity with loan types such as fix-and-flip bridge construction or conventional loans
Background working with a private lender mortgage broker or bank
Qualifications
Bachelors degree from a four-year university (3.5 GPA or higher preferred)
Strong English communication skills both written and verbal
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