Lead - Hrss
Lead - Hrss
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Job Description
Job Title: Lead HR Shared Services (HRSS) Onboarding
Location:Chennai Thoraipakkam
Department: Human Resources Shared Services
Reports To:Senior Manager of HR Shared Services
Job Summary:
The Lead HRSS Onboarding will oversee and manage the end-to-end employee onboarding process within the HR Shared Services team. This role ensures a seamless positive and compliant onboarding experience for new hires across the organization acting as the point of contact for all onboarding-related activities. The Lead will also drive process improvements lead a team of HR professionals and ensure timely delivery of onboarding services aligned with organizational standards and compliance requirements.
Key Responsibilities:
Lead and manage the onboarding process for new hires across multiple business units and locations.
Supervise and mentor a team of HRSS onboarding specialists ensuring high levels of service quality and efficiency.
Coordinate with hiring managers recruiters IT payroll and other relevant stakeholders to ensure timely completion of all onboarding activities.
Manage documentation collection verification and compliance checks as per company policies and legal requirements.
Oversee issuance of offer letters employment contracts and onboarding kits.
Ensure smooth system access setup workspace allocation and equipment provisioning in coordination with IT and facilities teams.
Conduct or coordinate orientation sessions and welcome programs to foster engagement from day one.
Monitor onboarding KPIs and SLAs analyze data and prepare reports for senior management.
Continuously review and optimize onboarding workflows to improve efficiency and employee experience.
Handle escalations related to onboarding and resolve issues promptly.
Stay updated on labor laws and regulations affecting onboarding and ensure organizational compliance.
Partner with HR business partners and other HR centers of excellence to align onboarding practices with overall talent management strategy.
Qualifications:
Bachelors degree in Human Resources Business Administration or related field.
5 years of experience in HR Shared Services or HR Operations with at least 2 years in a leadership role.
Strong understanding of onboarding processes employment laws and HR systems (e.g. Workday SAP SuccessFactors Oracle HCM).
Excellent organizational communication and interpersonal skills.
Proven ability to manage and lead teams effectively.
Experience with process improvement and data-driven decision making.
High attention to detail and ability to manage multiple priorities.
Strong problem-solving skills and customer service orientation.
Preferred Skills:
Experience in a large multinational company or shared services environment.
Certification in HR (e.g. SHRM HRCI) is a plus.
Knowledge of payroll and benefits administration is advantageous.
Employment Type
Full Time
