Systems Administrator
Systems Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Highlights of Responsibilities:
- Provide operational and maintenance (O&M) support for NIPRNET SIPRNET and JWICS system infrastructure for approximately 400 users.
- Provide O&M support for Special Access System infrastructure for approximately 150 users.
- Provide O&M support for VMware virtualized infrastructure comprising of Microsoft Windows Servers and Red Hat Enterprise Linux Operating systems.
- Provide O&M support for Printer infrastructure.
- Develop implement manage and maintain VDI for thick/thin/zero clients and server virtualization technologies.
- Provide O&M support for SQL Database infrastructure.
- Provide O&M support for customers server and desktop-based software applications.
- Provide data backup and restoration capabilities for NIPRNET SIPRNET JWICS and Special Access Systems.
- Support replication of network file share volumes via Distributed Files System w/ Replication (DFS-R) between the NCR and NSGB locations.
- Provide support for storage area network (SAN) and encrypted file storage capabilities.
- Create/maintain standalone workstation images in accordance with DOD security standards.
- Provide systems recovery and repair operations employing industry best practices for systems troubleshooting and fault isolation.
- Bring up-to-date and preserve computer inventory and surplus equipment
- Make sure desktop computers interconnect seamlessly with various systems
- Vouch for and implement upgrades on systems to guarantee longevity
- Ascertain and repair hardware and network connectivity issues
- Support for upgrading and maintaining desktop systems
- Assist in testing and deployment of new applications and systems
- Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service communication and technical skills to enhance the quality of support delivered.
- Utilize ITIL best practices to enhance and optimize the services provided to end users.
- Participate in the implementation of an enterprise knowledge base and knowledge management best practices.
- Coordinate with support teams to resolve customer incidents/problems fulfill service requests and institute continuous improvement initiatives and methods.
- Resolve customer issues effectively or escalate them to appropriate support tiers.
- Work with management in assessing staff performance/reviews/changes.
- Assist in the professional and technical development of the team
- Shall possess at the time of award a TOP SECRET w/ SCI Eligible security clearance
- Must have an Active U.S. Passport
- Strong customer service orientation.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Good written oral and interpersonal communication skills.
- Ability to conduct research into PC and software issues and products as required.
- Ability to present ideas in business-friendly and user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Team-oriented and skilled in working within a collaborative environment.
- Required Education: Bachelors degree or equivalent including consideration of vendor certification in the technology being applied.
- Required Experience: 7 or more years of professional experience supporting PC hardware and software systems.
- Administrative experience in the daily operational maintenance support and upgrades of hardware software and operating systems within a Microsoft Windows Server Environment as well as Red Hat Enterprise Linux is essential; proficiency with Microsoft Windows Serverand 2022.
- Administrative experience with VMware vSphere.
- Administrative experience with ESXi host management including installing configuring patching troubleshooting and upgrades.
- Administrative experience in SQL Server Database Administration; must be proficient with SQL Server.
- Preferred Experience: 5 years of SysAdmin experience with DOD or IC (DIA) especially with P2P solutions.
- Certification:
- DoD 8570 IAT II certification (e.g. Security CND CCNA-Security CySA GICSP GSEC SSCP)
- MCSA Core Infrastructure or Microsoft Certified Azure Associate (AI Administrator Security Engineer; or Database Administrator) HDI Desktop Support Manager or A related certifications relevant to personnel roles/responsibilities
- Preferred:
- VCP Data Center Virtualization and/or End User Computing
- ITILv3 Foundation minimum certification
This position requires the ability to perform the below essential functions:
- Sitting for long periods
- Standing for long periods
- Ambulate throughout an office
- Stoop kneel crouch or crawl as required
- Repeatedly lift and carry weights up to 50 pounds
Agil3 Technology Solutions LLC (A3T) is a Northern Virginia based ISO 9001:2018 ISO 20000 & ISO 27001 Certified 8a Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9 and on the list for last 4 years!) A3T is experiencing industry leading recognition and addition to the CEOs recognition as an All-Star Entrepreneur A3T is recognized by Inc Magazine as one of the fastest growing companies in the country by Vet 50 as Fastest Growing Veteran-Owned Businesses and is featured in CyberSecurity Ventures / Cybercrime Magazine! As a go-to Women-Owned Cybersecurity company in US and internationally. As part of our growth we are looking for YOU to join our growing team.
A3T offers excellent benefits to enhance the work-life balance including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term & Long-Term Disability
- 401k Retirement Savings Plan with Company Match
- Paid Holidays
- Paid Time Off (PTO)
- Tuition and Professional Development Assistance
- Parking/Travel Reimbursement (metropolitan areas)
Required Experience:
Manager
Employment Type
Full-Time
