HR Manager
HR Manager
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
Requirements:
- Bachelors or Masters in Human Resource Management Hospitality Management or Business Administration.
- 5 years of HR experience with at least 2 years in a hospitality or service-driven environment (hotels coworking real estate or service operations).
- Strong exposure to blue-collar workforce management including hiring training and discipline.
- Proven success implementing OKR/KPI systems SOPs and feedback cycles.
- Experience managing multi-location teams and adapting HR frameworks to different contexts.
- Excellent communication in English and Urdu Punjabi is a plus.
- Ability to travel between Lahore Mian Chunnu and Sialkot.
- Experience in coworking real estate services or farm/agri operations.
- Familiarity with basic HRMS tools and attendance tracking systems.
- A mindset that balances structure with flexibility and discipline with empathy.
Responsibilities:
- Build and implement a group-wide HR strategy aligned with business goals.
- Foster a hospitality-style service culture with a focus on professionalism flexibility and guest/member experience.
- Maintain adaptable workflows across different teams (coworking real estate field and farm).
- Design inclusive HR systems for service maintenance operations and farm teams.
- Ensure compliance with labor laws and establish clear but flexible policies for shift work leave and on-ground reporting.
- Set up fair conflict resolution mechanisms for field and service staff.
- Lead end-to-end hiring across business units ensuring the right mix of skills and service orientation.
- Create job descriptions interview guides onboarding tools and probation evaluation templates.
- Hire for both customer-facing and operational roles (e.g. reception security hospitality cleaning farm management).
- Design and implement KPI and OKR frameworks for each business unit with clear trackable outcomes.
- Run quarterly performance reviews for both white- and blue-collar staff.
- Partner with team leads to identify underperformance and recommend growth or exit plans.
- Develop and deliver service-focused training programs across all teams (e.g. community managers reception housekeeping etc.).
- Set up cross-training SOPs and professional development paths.
- Build a culture of continuous learning and accountability.
- Oversee contracts payroll input timekeeping and attendance for all entities.
- Introduce systems to track leaves shifts and site presence across the company.
- Maintain thorough documentation and ensure compliance with relevant laws and standards.
Employment Type
Full Time
Key Skills
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