Property Administrator
Property Administrator
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1 Vacancy
Job Description
Property Administrator
Support a busy UK-based property management team. Work from Anywhere in South Africa
Remote Anywhere in SA R25000 to R35000 UK Hours (37.5 hours per week Monday to Friday)
About Our Client
Our client is a well-established property management company delivering high-quality services to a diverse portfolio of buildings. They pride themselves on professionalism exceptional customer care and compliance with industry regulations such as the RICS Code of Practice. With a collaborative team culture and commitment to excellence they offer an opportunity to be part of a fast-paced people-focused environment where your contribution has a real impact.
The Role: Property Administrator
The Property Administrator will play a key role in supporting the property services team by ensuring smooth day-to-day operations and effective communication with leaseholders and residents. This role involves a variety of administrative and customer service tasks to help deliver a top-tier property management service all in line with industry best practices and company procedures.
Key Responsibilities
- Handle incoming calls and log information accurately
- Manage the shared property mailbox efficiently
- Provide customer service support and resolve leaseholder/resident queries
- Assist with Health & Safety administration tasks
- Prepare and send leaseholder/resident communications (mail merges newsletters correspondence)
- Administer licences for leaseholders (e.g. Sub-let and Pet)
- Provide cover for absent property team members as needed
- Undertake ad hoc administrative duties to support property managers and the wider team
About You
- Minimum 2 years of administrative experience preferably in a property or customer service environment
- Excellent organisational and time management skills
- Strong written and verbal communication abilities
- Proficient in Microsoft Office (Outlook Word Excel)
- Friendly proactive and approachable personality
- Able to multitask and manage competing priorities
- Desirable: Experience using MRI Qube Global Software or similar property management software
- Desirable: Interest in building a career in property management
Employment Type
Full Time
