Advisor, Software Development Engineering

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Automation Engineer do

As a key Automation Engineer you will be responsible for designing developing and implementing automation solutions that directly address operational toil improve system reliability and reduce risk. You will work closely with application support and SRE teams to identify high-impact automation opportunities and build robust scalable solutions using a variety of tools and technologies.

What you will do:

• Script & Tool Development:Design develop and maintain automation scripts and playbooks using languages likePython Shell and Ansibleto automate routine system maintenance deployment and operational tasks.
• CI/CD Pipeline Integration:Build and manage CI/CD pipelines (e.g. Jenkins GitLab CI) to ensure that automation scripts are treated as first-class software assets with rigorous testing version control and automated deployment.
• Telemetry & Monitoring Integration:Integrate automation solutions with existing telemetry and monitoring platforms (Dynatrace Splunk Data Dog Prometheus Grafana) to enable proactive data-driven automation and to create automated incident response workflows.
• Infrastructure Automation:Collaborate with infrastructure teams to automate the provisioning and configuration of servers networks and cloud resources ensuring consistent and reproducible environments.
• Toil Reduction & Process Improvement:Actively engage with operations and support teams to identify and quantify manual processes and then develop targeted automation solutions to reduce operational effort.
• Configuration Drift Detection & Remediation: Implement automated solutions to detect and remediate configuration drift across cloud and on-prem environments ensuring consistency and compliance with baseline configurations.
• Documentation & Best Practices:Create clear comprehensive documentation for all automation solutions. Promote and enforce software engineering best practices including modular design version control and robust error handling.

What you will need to have:

• Bachelors degree preferably in Information Technology Computer Science Electrical/Computer Engineering or related field
• Overall 5-12 years of experience.
• Strong Experience in a hands-on role in DevOps SRE or Application/System Operations.
• Strong programming skills inPython and Bash scripting.
• Proficiency with configuration management tools particularlyAnsible.
• Extensive experience with CI/CD tools and concepts (preferably GitLab Azure DevOps Harnes).
• Experience with API integration and developing RESTful APIs.
• A proven ability to troubleshoot complex issues and solve problems systematically.
• Experience working on monitoring & telemetry tools like Splunk Dynatrace Moogsoft Prometheus Grafana
• Experience with Synthetic Monitoring and API Monitoring using tools like Dyanatrace Synthetic Monitoring Broadcom ASM or Selenium based synthetic monitoring
• Strong understanding of observability concepts (metrics logs traces) and OpenTelemetry
• Strong troubleshooting and problem-solving skills
• Familiar with Network architecture (Apigee Firewalls Network diagrams)
• Ability to multi-task demonstrating flexibility to easily adapt to changing business priorities.
• Good report generation skills.
• Experience with tools and techniques for event correlation anomaly detection and predictive analytics.
• Knowledge of containerization technologies (Docker Kubernetes).
• Experience with database systems (SQL NoSQL)
• Experience of cloud platforms preferably Microsoft Azure
• Experience withLLM-based automation(e.g. Azure OpenAI) for intelligent scripting or incident response
• Familiarity with ML frameworks (e.g. Scikit-learn TensorFlow PyTorch) and their application in IT operations.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.