Senior Personal Trust Officer

We exist to help people achieve financial clarity. At Thrivent we believe money is a tool not a goal. Driven by a higher purpose at our core we are committed to providing financial advice investments insurance banking and generosity programs to help people make the most of all theyve been given.

At our core we are a membership-owned fraternal organization as well as a holistic financial services organization dedicated to serving the unique needs of our clients. We focus on their goals and priorities guiding them toward financial choices that will help them live the life they want todayand tomorrow.

Job Summary

The Senior Personal Trust Officer is responsible for the comprehensive administration of a high-volume portfolio of complex personal trust accounts including revocable and irrevocable trusts estates guardianships and conservatorships. This role operates in a fast-paced environment requiring exceptional attention to detail strong organizational skills and the ability to deliver high-touch client service while fulfilling fiduciary duties.

As a trusted advisor the Senior Personal Trust Officer builds lasting relationships with clients beneficiaries and professional advisors (e.g. attorneys CPAs) ensuring compliance with all relevant trust and tax laws. The role also identifies opportunities to deepen client relationships and support business development.

Success in this position requires deep expertise in estate planning trust documents account agreements investment principles and risk management. The officer collaborates closely with internal teams (Compliance Investments Operations) and external advisors to deliver timely and risk-aware administration.

Beyond day-to-day account management the Senior Personal Trust Officer proactively anticipates client needs resolves complex issues and navigates sensitive family dynamicsoffering strategic guidance aligned with clients long-term financial and estate planning goals. This role is essential to safeguarding the organizations fiduciary responsibilities while contributing to its growth and profitability.

Job Responsibilities and Duties

• Administer a portfolio of complex and high-value personal trust estate and terminating trust accounts in accordance with governing documents instrument and bank policies and Federal and State laws and regulations.
• Review estate planning documents in accordance with the new account acceptance process and discretionary distribution process.
• Fulfill duties of a Conservator or Guardian in accordance with directions of the Court State Laws governmental agencies and within Thrivent Trust Company policies and procedures.
• Manage appropriate risk management of assigned accounts in compliance with company policies and procedures.
• Oversee preparation of applicable tax returns (income and death tax) for assigned accounts.
• Collaborate with portfolio managers operations team members and strategic partners to deliver integrated wealth management solutions.
• Support business development including identification of cross-sell opportunities enhancement of existing and potential client and co-fiduciary relationships and cultivation and maintenance of relationships with centers of influence (Corporate Sales Team FRs attorneys certified public accountants etc.).
• Act as a technical resource to colleagues within and outside of the Personal Trust & Estate Settlement team.
• Coordinate the collection valuation and distribution of estate assets and trust income.
• Conduct regular account reviews to ensure the trust is being administered in accordance with the governing instrument and ensure proper documentation and reporting.
• Act as a fiduciary ensuring compliance with all regulatory and legal requirements including trust and tax laws.
• Serve as a member of the Trust and Estates Management Subcommittee and other committees as appointed.
• Stay current on developments in federal and state trust regulations tax laws fiduciary best practices and account for impacts in your operations from any changes.
• Mentor and lead other Trust Officers and Specialists relative to operational requirements and workflow processes.
• Model Thrivents leadership competencies Model the Way Rally the Team and Deliver Outcomes.
• Support and/or develop an environment in which Thrivent employees and colleagues are focused on continuous improvement exceptional employee engagement and an unwavering commitment to our clients. Shape and/or support a culture that represents the Thrivent purpose promise and values ensuring that Thrivents trust and reputation remain strong with its clients.

Job Qualifications

Required:

• Bachelors degree in Business finance accounting or related field.
• Completion of Juris Doctor Degree.
• 10 years of trust administration estate planning estate settlement tax or related experience with direct client interaction.
• Deep knowledge of personal trust legal accounting tax regulatory and investment concepts as they apply to estate and trust administration.
• Proven ability to interpret legal documents and administer a wide range of fiduciary accounts.
• Thorough knowledge of discretionary distribution analysis estate planning compliance IRAs and tax concepts.
• High degree of ethics judgment and discretion in handling confidential information.
• Strong client relationship management skills to work with current and prospective clients referral sources and strategic partners to meet client and department goals.
• Strong understanding of investment principles and portfolio management as they relate to personal trust administration.
• Highly organized and goal-oriented self-starter who can work in an unstructured environment with minimal supervision.
• Excellent verbal and written communication skills with the ability to discuss and present complex concepts clearly and professionally.
• Proficient in trust accounting and administration systems and Microsoft Office Suite.

Preferred:

• Trust and/or estate law practice experience.
• CTFA CPA CFP or other relevant professional designation.
• Familiarity with fiduciary software platforms such as SEI FIS or TrustDesk.
• Effective team player with ability to establish positive working relationships across departments.
• Ability to effectively prioritize workflow and manage multiple priorities.
• Ability to influence without authority.
• Demonstrated leadership and mentoring skills.
• Seek continued development of fiduciary and advisory skills through training and experience.

Additional Information

• This position allows a flexible work arrangement meaning you may work on-site and/or remotely from the Minneapolis MN or Appleton WI area.

Pay Transparency

Thrivents long-term growth depends on attracting rewarding and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract reward and retain top talent. The applicable salary or hourly wage range for this full-time role is $130210.00 - $176167.00 per year which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including but not limited to location relevant experience skills and knowledge business needs market demand and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including for example annual or long-term incentives); medical dental and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivents plans/policies are subject to change at any time at Thrivents discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race religion color sex gender identity sexual orientation pregnancy national origin age disability marital status citizenship status military or veteran status genetic information or any other status protected by applicable local state or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation please let us know by sending an email toor calland request Human Resources.