drjobs Senior Executive - Operations and Service

Senior Executive - Operations and Service

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1 Vacancy
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Job Location drjobs

Varanasi - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Purpose
This position is open with Bajaj Finance ltd.Duties and Responsibilities
To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT & specific deliverables like Generating Tokens FTR TAT etc
- Data Analysis & Sharing of best practices with team
- Ensuring Implementation of Policies & processes
- Coordination with various HO / Cross functional departments & providing feedback
- Recruiting and manpower forecast & planning
- Ensuring highest levels of employee relationship motivation & engagement To drive results & high levels of employee Satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance & Integrity within the area/region
- To Support all New Initiatives & functional Projects of the FunctionRequired Qualifications and Experience
Should have 2-4 years experience and minimum 1 years managing branch operations
Should be a post graduate preferably
Should have collaborative work style to engage with peers & colleagues across the company.
Should have excellent communication skills along with strong presentation and data analytics skills.
Self-motivated and a self-starter

Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

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