Deputy Unit Manager - Digital Platforms
Deputy Unit Manager - Digital Platforms
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
This position is open with Bajaj Finance ltd.
Strong application development skills i.e. API object orientated programming languages
Relevant experience in IT Transition/Solutions
Experienced in contact center IT infrastructure solutions or transitions
Should have sound knowledge of Network Voice server storage etc.
Should have sound knowledge of contact center IT infrastructure landscape
Should have in-depth knowledge of IVR design telephony infrastructure multi-media contact routing self -service applications IVR integration predictive dialer
Should have sound knowledge about CRM and tools for integration with CRM software
Should have knowledge about Computer Telephony Integration Web services
Should have knowledge about multi-channel and omni-channel contact center setup
Should have managed IT infrastructure projects (Network/Telecom/ Server compute)
Rich experience of Pre-sales / Project Management in contact center IT infrastructure domain
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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