Completed Matric (Tertiary Qualification is a plus)
5 years of team leadership in a complex highturnover environment
5 Years Retail Operations Experience
Matrix management skills to foster cooperation across business functions
Thrive in a fastpaced environment with a passion for rapid learning adaptability and strategic thinking
Proven track record of delivering exceptional customer experiences
Demonstrated ability to drive store targets and achieve outstanding results
Responsibilities:
Ensuring efficient backof house operations exceptional customer experiences and adherence to company policies and procedures.
This individual is the custodian of minimising or mitigating risk and as the Operations Manager you will be responsible for optimizing processes managing stock & running stocktakes overseeing financial activities and fostering a positive working environment.
Lead and Inspire: Motivate and guide your teams to greatness fostering a culture of excellence and collaboration.
Efficient BackofHouse Operations: Ensure behindthescenes operations run like a welloiled machine reducing risks to the business by upholding company policies processes and SOPs.
Continuous Improvement: Innovate and optimize systems and processes keeping them at the cutting edge of the industry.
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