Senior Business Analyst
Senior Business Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Minimum requirements:
- Degree in Information Technology / Information Systems/ Supply Chain & IT
- Minimum of 5 years experience within a Business Analyst Role Specifically working with SAP (Configuration experience is essential)
- Demonstrated success in managing projects relating to superior performance and continuous improvement
- Valid Code EB drivers license
- SAP Experience is essential (WM LE Modules specifically and other beneficial Supply Chain related Modules)
- Experience with managing and integrating warehousing and supply chain with new technologies such as Voice Handheld Scanners RF units Handling units
Responsibilities:
- SAP EndUser Support
- Assist end users to resolve SAP WM related issues across the Business. Resolve calls logged on service management system within agreed SLA.
- Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues related to the WM module and related integration with other internal and external systems.
- Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new System functionality.
- Create and maintain user training manuals and elearning material in conjunction with the business (super users) and learning team.
- Conduct user assessments with the business users following training or as required
- Analyse reports on user knowledge and skills gaps provided by the learning team to identify training needs.
- Work in conjunction with the learning department to roll out ongoing end user training as required.
- System Opportunity Identification
- Support the Application Manager and the Business in identifying IT application solutions to address key Business requirements within MM/WM.
- Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Application Manager
- SAP User Profile Maintenance
- Communicate with authorisations team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards.
- Authorise user access for new and existing users via the User Authorisation Request (UAR) workflow. Assist with resolving user profile audit queries.
- System Auditing
- Conduct regular system compliance audits for the WM module.
- Report on system noncompliance by users to the Applications Manager.
- Identify and highlight business risk to the Applications Manager as a result of noncompliance. Recommend compensating controls to the Applications Manager.
- Reporting
- Develop appropriate reports for the SAP WM module as requested by the Business. Maintain and proactively enhance reports.
- Run reports in the system as required by the Business
- Technical Expertise
- Provide ongoing advice and support on best practice to ensure continuous improvement within Business systems and applications.
- Develop specialist knowledge of the SAP WM module identify opportunities to deliver best value solutions and make recommendations to the Applications Manager.
Employment Type
Full Time
