Duties and responsibilities:
- To develop and implement business process architecture solutions and requirements in support of Company overall business objectives and strategy.
- Primary Focus: (1) To provide business process architecture and requirements at enterprise level for various Support Services (2) to support new revenue growth initiatives and (3) to drive continuous improvement post implementation of projects to track achievement of business benefits to deliver on strategic and business level objectives.
- Secondary Focus: Translate business needs emanating from projects new ideas or system changes into business requirements for developing/buying IT systems. Developing change management plans project plans and designing of policies/procedures/performance measures.
Qualifications and experience:
- 3 years of enterprise wide business design and business process improvement
- Translating corporate strategies and objectives into initiatives and/or projects
- Initiation and implementation of projects with the goal to improve performance through business process improvements
- Initiation and implementation of revenue growth initiatives
- Initiation and implementation of continuous improvement capability
- A relevant tertiary qualification in Engineering General or Engineering Other
- Grade 12 National Certificate / Vocational
Knowledge of:
- Banking transactional processes
- Business process mapping methodologies
- Project Management methodologies
- Management Operating System best practices
- Continuous improvement best practices (Lean 6Sigma Theory of constraints)
- Supply chain methodologies
- Incident management and workflow methodologies
Skills:
- Communications Skills
- Strategic Thinking Skills
- Computer Literacy (MS Word MS Excel MS Outlook)
- Interpersonal & Relationship management Skills
- Presentation Skills
- Facilitation Skills
- Business Process Modelling skills (IDEF0 Financial Modelling Enterprise Architect BPMN etc.)
- Planning organising and coordination skills
- Commercial Thinking Skills