Key purpose:
The primary purpose of this position is to apply CX/UX methodologies to design and develop worldclass client experience for the banks Digital Solutions/touch points inline with CX standards of the company.
Qualifications and experience:
- Two or more years experience in user interface and experience design for web applications and/or mobile devices
- A strong focus on interaction design and visual design through prototyping in an agile software development environment
- Collaborating on user experience planning with business business analysts and architects
- Assisting with testing to ensure that UX standards are adhered to
- Researching interaction design and technology trends
- Maintaining user experience and interface standards
- Ability to create wireframes as well as visual designs
- Experience with user interface design patterns and standards
- A relevant tertiary qualification in Design
- Grade 12 National Certificate / Vocational
- Sketch digital design software
- Prototyping using InVision or something similar
- Understanding of Agile Practices
- A thorough understanding of simplified usercentered design methodologies is a must.
- Knowledge of psychology and/or anthropology as it pertains to CX/UX principles.
Required skills:
- Communications Skills
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of employment:
- Clear criminal and credit record
- Contactable via own mobile phone