Key purpose:
The candidate will deploy BTL Global Supply Chain offers for new and existing accounts within his parameter. He/she will work together with operations and regional IT to complete the different phases of a WMS implementation: design training configuration testing reports and support. He/she will also work on PreSales requirements as may be required by his manager and the business.
Duties and responsibilities:
- Manage project plan
- Lead functional and interface design workshop
- Prepare WMS Functional Flow
- Prepare interface specification with mappings
- Prepare specification for reports
- Perform configuration in WMS
- Conduct key user training
- Perform integration testing
- Support user acceptance test
- Prepare test scenarios
- Perform data migration for existing customer migrating to WMS
- Provide onsite support for golive
- Troubleshoot production issues
- Assess customers needs in respect of their operational processes while respecting the guideline of BTL Supply Chain & Logistics Dept.
- Assist the Logistics MOAD in collecting the relevant information to define the solution.
- Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.
- In case enhancements/evolutions of the solution are necessary document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.
- Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.
- Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.
- Responsible to deliver the Operational Flow document
- Support the Domain MOAD all over the project making the functional follow up of the system configuration user acceptance tests and go live preparation.
- Responsible for the configuration of the solution.
- Realize unitary tests.
- Develop client/project specific labels.
- Develop client/project specific reports and documents based on Cognos SCI product.
- Support MOAD during the UAT phase.
- In case of EDI implementation with customers:
- Document functional specifications operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions participate in the design).
- Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).
- Complete test scenarios with all necessary functional tests (practical scenarios).
- During the user acceptance phase (UAT) run test scenarios and validate the solution.
- Communicate on project advancement in term of planning and raise alerts if necessary.
- Provide training where and when required within this parameter.
- Formalize the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offered.
- Monitor to ensure the Support Engineer maintains the needed level of support to the end users.
- Participate in the implementation and the monitoring of the customers improvement/productivity plans.
- Participate in exchanging best practices with the other Local Supply Chain & Logistics AMOA Project Managers and Corporate MIS.
- Be proactive and participate in workshops/seminars related to the development of Supply Chain & Logistics Solutions.
Qualifications and experience:
- Degree in supply chain management engineering or computer science.
- Minimum 3 years of implementation/support experience with Warehouse Management.
- Experience in Manhattan WMS database and SQL statement.
- Power BI experience is a big plus.
- Quick learner and fast thinker with the strong ability to respond and solve problems in an efficient manner.
- Able to work independently as well as to participate effectively in a team environment.
- Strong computer skills eg. Word Excel PowerPoint.
- Excellent interpersonal and communication skills.