Service Department Team Leader
Service Department Team Leader
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Salary Not Disclosed
1 Vacancy
Job Description
Drive service excellence for a global brand lead CRM after-sales support and technical team performance as a Service Team Leader in South Africa!
Duties & Responsibilities
As the Service Leader youll oversee CRM data quality lead a technical service team drive after-sales support performance and manage warranty processes. Youll analyse KPIs resolve escalated service issues mentor your team and collaborate with service centres to elevate customer satisfaction. Youll also play a key role in parts inventory service network growth and continuous improvement.
- Bachelors degree or diploma in Business Administration
- Minimum 5 years in after-sales/customer service with 2 years in plumbing construction or technical industries
- Proven leadership experience with a focus on process improvement and team development
- CRM systems proficiency and strong analytical/reporting skills
- Experience with warranty processing or technical support preferred
Are you ready to elevate your engineering career Send your CV to .
Clients seeking top engineering talent let me help you find the perfect fitreach out at the same email address. Lets build the future together!
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Package & Remuneration
Employment Type
Full-Time
