Field Service IT Graduate
Field Service IT Graduate
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Salary Not Disclosed
1 Vacancy
Job Description
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
As a graduate Lab IT & Workflow FSE you will be based in South Africa responsible for gaining competencies in the design implementation and optimization of Work flow & IT systems. You will work closely with crossfunctional teams to ensure that IT solutions align with business objectives and improve operational efficiency mentored by a qualified peer. You will work closely with a team of WF& IT professionals providing guidance and support to achieve capabilities and competencies across Roche product IT portfolios.
In this role you will also contribute to the development of local regional and global initiatives.
You exhibit a commitment to improving the healthcare ecosystem thinking from an enterprise perspective that transcends boundaries and borders. You bring a robust entrepreneurial mindset and exceptional partnering capabilities to this endeavor.
The Opportunity
Develop competencies covering system connectivity through the Unified Gateway hardware and applications by configuring testing and monitoring performance.
Develop skills in system networks between Roche solutions and LIS systems for the transmission of results.
Understand firewalls and Roche cyber security protocols setup firewalls and install at customer sites
To problem solve lab WF&IT systems to demonstrate your knowledge and developed capabilities by receiving the problem engaging with the related departments identifying and testing the potential solutions and managing the implementation of the final solution as required
Provide the solution for proposals to marketing and sales by reviewing the terms of reference developing the optimum solution in conjunction with strategic consultants develop the costing and support submission for approval to submit to customer within defined deadlines.
Manage the implementation of the solution by the project team by tracking performance against project plan engaging with the client addressing any issues and providing additional support as required
Manage compliance and risk mitigation by tracking the implementation of enhancements and product / field corrective actions within defined timeframes and addressing any issues as required including customer relationship management
Conduct regular system audits and generate performance reports
Monitor compliance with policies and procedures identify areas of noncompliance address noncompliance and track improvements as required
Who you are
Qualifications & experience:
NQF 7 / 8 in a IT related field
No experience needed as you will develop this as part of the graduate program
Requirements:
Ability to travel nationally and internationally.
Strong analytical and problemsolving abilities.
Proficiency in IT systems software and hardware.
Excellent communication and interpersonal skills.
Ability to work in a fastpaced and dynamic environment.
Personal Attributes:
Demonstrates a strong commitment to improving the healthcare ecosystem.
Thinks from an enterprise level and considers the broader impact of IT solutions.
Shows a proactive entrepreneurial mindset with outstanding partnering capabilities.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver lifechanging healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Employment Type
Full-Time
