Field service engineer
Field service engineer
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job Description
Responsibility
NanoPort
-
Prefferable Background and Experience
PC
Join Thermo Fisher Scientific Inc. as a Field Service Engineer and play a pivotal role in ensuring flawless operations of complex equipment and systems on-site. This is an exceptionally outstanding opportunity to work with world-class technologies and contribute to our ambitious mission to make the world healthier cleaner and safer!
Responsibilities
- Conduct on-site installations of complex equipment ensuring flawless execution by adhering to strict testing procedures.
- Perform regular maintenance visits to ensure efficient performance of systems.
- Provide troubleshooting and repair support to customers and other field service engineers.
- Build positive relationships with customers system users and colleagues.
- Support NanoPort to successfully resolve issues and assist other field service engineers.
- Build and submit detailed field service reports.
- Offer training to customers and users on system maintenance.
- Provide feedback to the product quality team to determine improvements.
- Update and revise internal system documentation.
- Identify and address specific system issues.
- Participate in overseas training programs (3-6 months) to improve your skills.
Preferred Background and Experience
- Recent graduates and those with up to 3 years of professional experience are welcome.
- Keen interest in troubleshooting and repair particularly with analytical and precision equipment.
- Knowledge or interest in electron microscopes.
- Proficiency in reading and writing in Japanese and English; curiosity is valued over conversational proficiency.
- Background in science or engineering (electrical electronic physics) from a technical college university or graduate school.
- Knowledge of PC and network systems is a plus.
Employment Type
Full-Time
Key Skills
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