Application Specialist Graduate
Application Specialist Graduate
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Salary Not Disclosed
1 Vacancy
Job Description
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
The Application Specialist Graduate will be responsible for quickly learning and applying QC concepts getting acquainted with different technologies and mastering the instruments available in the field. This person must be a quick learner highly motivated and capable of working both independently and as part of a team to support our customers effectively.
The role is field based and available in Durban Johannesburg and Cape Town locations. Please select your preferred location during the application process.
The Opportunity
- Gain a thorough understanding of QC concepts and practices.
- Learn and operate a variety of technologies and instruments used in the service department.
- Work flexible hours to meet the demands of a 24hour service environment.
- Handle simple projects independently ensuring timely and accurate completion.
- Shadow the field team to gain practical experience and insights.
- Provide support to the field team and customers ensuring high service standards are maintained.
Expectations
- Demonstrate the ability to learn and adopt new concepts and technologies quickly.
- Show selfmotivation and the ability to work both independently and as part of a team.
- Exhibit flexibility in working hours to accommodate the service departments needs.
- Maintain a high level of customer service and support contributing to improved turnaround times.
- Assist in futureproofing the service organization by adapting to the evolving needs of customers and patients.
Who you are
Qualifications & experience:
- National Diploma in Medical Sciences (NQF 6) or equivalentMedical Sciences degree or BTECH in Medical Sciences or equivalent (NQF 7)
- 2 years experience in laboratory practices in Chemistry/Immunology or Haematology or Coagulation or Serology or Hospital point of care would be advantageous but not a requirement
- Customer services and care
- Relationship management
- Teamwork and collaboration
- Accountability
- Accuracy and attention to detail
- Communication (verbal and written)
- Decision making
- Problem solving
- Selfmanagement and maturity
- Ability to travel nationally
- Ability to work overtime and shifts when required
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver lifechanging healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
