SA Business Operations Analyst -
SA Business Operations Analyst -
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$ 1 - 2
1 Vacancy
Job Description
Position: South Africa Business Operations Analyst
Type of Contract: Independent Contractor
Working Hours : US business hours
Salary Range : $1.500 - $2.500 (depending on experience)
About the company
Our client is the largest online M&A platform for buyers and sellers of SMBs (small to medium-sized businesses). Their mission is to unleash the potential of private capital markets for the benefit of all entrepreneurs. To pursue this mission they have built a pioneering digital transaction marketplace that radically improves the speed confidentiality and success rates of small business M&A 2024 over 10000 SMBs pursued M&A via the platform leading to over 1.6 million connections.
About the role
We are hiring a Business Operations Analyst to help scale one of the companys most important workflows: our closed-deal forensics motion. This function identifies and validates completed M&A transactions on the companys platform work that directly supports revenue tracking performance measurement and strategic insight.
In this role youll own recurring research and reporting workflows improve system hygiene in Salesforce and help scale how we attribute revenue across the funnel. Youll work cross-functionally contribute to internal decision-making and play a critical role in how we understand and grow the impact of our marketplace.
This role is a great fit for someone who enjoys researching information online thrives on precision and finds satisfaction in uncovering patterns or inconsistencies others might miss. The ideal candidate is analytical resourceful and highly structured. They bring strong written communication skills a commitment to accuracy and a natural bias for action. If youre motivated by clean systems operational excellence and high-impact work this role will give you plenty of opportunity to make a measurable difference.
Responsibilities:
- Closed Deal Forensics Execution: Youll take ownership of companys forensics workflows researching closed deals using online sources like member websites LinkedIn Feedly and internal data sets. Your work will help ensure we capture and attribute as many platform-facilitated transactions as possible.
- System Hygiene: Youll be responsible for keeping our Salesforce data clean and structured across key objects and fields especially those tied to the revenue operations function. Youll also help maintain documentation and update internal notes that support transparency and internal coordination.
- Reporting and Workflow Readouts: Youll share key insights and updates via Slack Notion and other internal channels. This includes daily closed deal updates recurring summaries of forensics work and ad hoc reporting to surface trends or blockers.
- Process Improvement and Tooling: Youll identify inefficiencies in forensics and revenue workflows and propose improvements through better documentation process changes or automation.
- Special Projects and Cross-Functional Initiatives: Youll support projects that extend the impact of the RevOps function and improve how we track learn from and act on closed deal activity.
Requeriments:
- Experience: 2 years in operations research sales support or another detail-oriented role at a high-growth company or startup.
- Research Mindset: Comfortable with online investigation you know how to dig into websites LinkedIn and press sources to uncover hard-to-find information.
- Systems & Tools Fluency: Proficient in Google Sheets or Excel (filters formulas structured tracking) with working knowledge of Salesforce. Familiarity with tools like Clay Notion and Slack is a plus.
- Analytical & Detail-Oriented: You notice what others miss. You enjoy finding patterns spotting inconsistencies and structuring messy data into clear takeaways.
- Process-Driven: You maintain repeatable workflows value documentation and constantly look for ways to improve systems or eliminate inefficiencies.
- Curiosity & Tool Agility: Youre excited about emerging tools and technologies especially AI and are eager to experiment with ways they can improve research automation and workflow design.
- Clear Communicator: You explain insights and decisions concisely in writing Slack or live conversations making your work easy for others to act on.
- Proactive Ownership: You follow through reliably manage your time well and take initiative without waiting for direction.
Working here:
We are a small and tight-knit team (currently 40 employees) and youll have the opportunity to make a direct impact on the companys growth. While many of us work from around the world we maintain a strong sense of connection and collaboration through regular team syncs project-based cross-functional work and virtual social events. Whether remote or in-person we work hard together and enjoy finding ways to have fun together including trivia nights team retreats and our annual company Day.
Below are the values we subscribe to as a company:
- Obsess Over Member Trust: Your daily choices reflect your awareness that we facilitate vital life-altering transactions. You take this responsibility seriously and its top of mind.
- Expect and Deliver Excellence: You demonstrate consistency so that your colleagues feel confident partnering and relying on you. You demonstrate a personal commitment to continuous improvement.
- Communication Matters: You are concise and articulate in your communication external or internal. You listen well and genuinely.
- Invent and Simplify: You are open-minded looking for great new ideas that can elevate and even transform the member experience. You find novel ways to simplify complex status quos.
- Be an Owner: You think about the long-term effects of your decisions. You invest real time in building relationships with your colleagues.
Required Experience:
IC
Employment Type
Full Time
