Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
A dynamic opportunity has become available for an experienced Operations Manager in East London. The ideal candidate will oversee warehouse and logistics operations with a strong emphasis on compliance client satisfaction team leadership and inventory control. This role is best suited to a results-driven professional with solid experience in warehouse operations particularly within the FMCG sector.
Minimum Requirements:
Grade 12 (Matric)
Tertiary qualification in Supply Chain or Logistics Management (Diploma or Degree)
Minimum of 5 years experience in a similar role within the FMCG industry
Proven experience managing a small fleet of trucks
Experience handling chemical storage and understanding the related risks
Familiarity with the Cargowise Warehouse Management System
Strong skills in warehouse layout optimization and inventory management
Key Responsibilities:
Inventory Management:
Onboard all clients onto the Cargowise Warehouse Management System
Ensure automated and accurate stock-on-hand reports are regularly shared with clients
Oversee weekly cycle counts and ensure comprehensive product coverage
Conduct monthly physical stock counts in accordance with SLA requirements
Submit cycle count and stock take results to clients per SLA timelines
Operations:
Complete and document weekly CHEP pallet reconciliations
Monitor Material Handling Equipment (MHE) checklists daily and address issues promptly
Log and investigate all client claims timeously
Optimize warehouse layout and space for efficient operations
Implement and maintain quality checks throughout the warehouse processes
Ensure compliance with health safety and operational regulations
Client Interaction:
Respond swiftly and professionally to client complaints
Submit detailed monthly client complaint reports to General Manager
Attend SLA review meetings with clients when necessary
People Management:
Lead and manage warehouse staff assign duties and provide necessary training
Oversee and coordinate contract labour to ensure productivity and efficiency
Finance & Reporting:
Ensure accurate recording of all operational billing activities
Review and update the monthly billing schedule
Contribute to monthly management reports including:
CHEP Reconciliation
EC Scorecard
Stock Loss Report
Operational Report
OTP Progress Report
Management Review Pack
This position requires a hands-on leader with exceptional organizational communication and analytical abilitiessomeone who is ready to drive operational excellence and contribute to measurable business improvements.
Required Experience:
Manager
Employment Type
Full-Time
