Manager, Personalisation & Data Analytics
Manager, Personalisation & Data Analytics
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Job Description
To manage foundational aspects for the Personalisation capability in country with a primary focus on insights and direct campaigns. To support the design development and execution of client conversation portals enabling the banker to have contextually relevant and meaningful conversations with clients. Provide insights and analytics and leverage from the design and delivery of personalised client conversations for Personal & Private Banking clients to be executed via direct campaigns.
Qualifications :
Type of Qualification: First Degree
Field of Study: Mathematical/Computer Sciences
Type of Qualification: First Degree
Field of Study: Mathematical/Computer Sciences
Experience Required
Personalisation PPB
Personal and Private Banking
1-2 years
Experience in a customer insights & analytics environment with experience in translating data into insights and translating the derived insights into actionable customer conversations delivering both customer and commercial outcomes.
3-4 years
Experience in deep quantitative analytics and modelling environments with proven track record on delivering both customer and commercial outcomes.
Additional Information :
Behavioural Competencies:
- Articulating Information
- Directing People
- Documenting Facts
- Embracing Change
- Establishing Rapport
- Interacting with People
- Making Decisions
- Managing Tasks
- Producing Output
- Pursuing Goals
- Taking Action
- Team Working
Technical Competencies:
- Economic Capital Management
- Risk Reporting
- Risk Response Strategy
- Risk/ Reward Thinking
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
