HR Admin – Assistant Manager – English – Hybrid Johannesburg!

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.

We are inviting applications for the role of HR Admin Assistant Manager English Hybrid Johannesburg!

In this role you will be responsible to work closely with and within HR team and you will be leading important HR projects.

Responsibilities

 Participate in the establishment and development of the operation leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the client

 Ensure delivery of noncommercial aspects of the outsourcing agreement as well as standards of service (relating to quality effectiveness productivity efficiency etc.)

 Initiate design and implement business process excellence improvements

 Demonstrate and seeks to deepen an awareness of business / industry issues and drivers

 Make decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Genpact business.

• Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization.
• Facilitate and coordinate multiple deadlines create cohesive teams and respond quickly to management requests.

Operation Management: Responsible for repeatable predictable and measurable operations

Indepth understanding of HRO processes supported by Genpact for different geographies.

Raises relevant quality and/ or scope issues which may impact delivery and streamlines decisionmaking processes where possible.

Must have clear understanding of the existing metrics in the process how they are measured and improvise the measurement system to make it more effective and transparent.

Detailed understanding of Process metrics e.g. SLA OLA KPI. Liaise with Service Management Team on reporting performance measures to the Client.

Escalate issues and seek advice when faced with complex issues/problems.

Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically.

Creates a logical plan realistic estimates and schedule for an activity or project segment.

Ensures progress issues and agreements are properly documented and acted upon.

Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions.

Actively participate in all process related business meeting inperson or virtually through conference calls.

Liaise with Genpact Local IT to escalate Technology issues being faced by the Team.

Participate in and/or support during Client visits.

Administers updates and maintains master data related to payroll time management and administration

Work with payroll to make sure MSD/ PS payroll application is updated and configuredcorrectly

Preparing new take on forms for CONTRACTORS and creating AD Accounts

Processing of all new starters FTC and Permanents on MSD/D365 PS

Ensuring all info on FourVision corresponds with interfaced RTA/ RTA

Calculation of Compensation as per LOA Payrates updating salary adjustments promotions basically amending all salaries as per the request.

Creation of position numbers job titles job numbers and grades are linked to employees

Managing Payroll Management App for payroll completion making sure no errors are pulling and info interface correctly

QC and Approving documents for payroll access

Updating Cost center numbers as per departmental Finance allocations

Status changes updates

AD accounts for PS access

Maintain and creations of ORG management change

Qualifications we seek in you!

Minimum Qualification

Bachelors degree / Diploma / Relevant work experience

Preferred Qualification

• Work experience in team handling role.
• Excellent MS Office and Excel skills
• Proficient with Operational Excellence Practices
• Quality Lean and six sigma knowledge and quality driven person
• Must demonstrate a high level of selfmotivation energy and flexibility
• Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis

What can we offer

• Attractive salary;
• Stable job offers employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional tranings and great career development opportunities
• Free access to our awardwinning learning platform
• Benefits such as Medical Aid Retirement and risk ben

In case Genpact does not respond to your application within 30 days please consider it was not successful for the current recruitment process for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.