Senior IT Operations Engineer
Senior IT Operations Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Senior IT Operations Engineer
Responsibilities:
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Design administer and maintain the companys IT infrastructure.
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Create and implement policies procedures and standards for IT operations and services.
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Keep up to date with rapid technological changes.
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Support the administration of a wide area and local network.
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Provide technical 2nd and 3rd level support to end users.
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Implement maintain and administer backup and disaster recovery systems and processes.
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Document and report on systems including design SOP root causes of faults and other IT reports as required by management from time to time.
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Mentor colleagues and peers both in the IT space.
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Serve as the standby and afterhours escalation point for support issues.
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Comply with financial services legislation.
Experience in the following technologies and concepts:
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HP Synergy / Server Blade Infrastructure.
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Storage Technologies Preferably HPE and Fibre Channel.
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HyperV and HyperV Clusters.
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Failover Clusters for MS SQL Server.
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LAN/WAN/VPN Technology.
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Microsoft AD / Azure AD / DNS.
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Remote Desktop Services.
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Microsoft 365 and SharePoint Online.
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DNS and Certificate Management.
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IP Telephony.
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VEEAM Backup and Recovery.
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Operating Systems Microsoft and Linux.
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Indepth understanding of TCP/IP and internetworking with heterogeneous technologies.
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Perimeter Security.
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Progression & capacity planning.
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Technical documentation.
Skillset:
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Grade 12 plus relevant diploma/degree.
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Office 365 administration.
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At least 5 years of experience supporting an IT Technical environment.
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Application Support experience (Incident Management Problem Management Change Management System Administration).
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Broad knowledge of software and hardware pertaining to servers networks PCs and peripherals.
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Detailed knowledge of activities related to Microsoft System Support.
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Windows and Linux Operating System Administration.
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Networking fundamentals and Administration.
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Documentation/Technical Authoring.
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Knowledge of Systems Architecture.
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ITIL Advantageous.
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Azure technologies Advantageous.
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Microsoft SQL Databases Administration Advantageous.
Employment Type
Full Time
