Key purpose:
To drive strategic and tactical aspects of discovering; validating; documenting; and communicating businessprocess related knowledge through modelling; simulating and analyzing current and future states; focusing on complex business outcomes using technical expertise; in line with the business strategy.
Duties and responsibilities:
- Scoping sizing and planning all business aspects of a solution and the associated project effort and dependencies
- Defining and tailoring the business/process analysis approach at project life cycle level
- Experience in facilitating workshops with business users (up to executive level) in order to gather requirements generate ideas and validate designs
- Must have been involved in the delivery of formal projects implementing business process change that included the application of process automation and document management technologies
- Knowledge of and experience in applying formal business process modelling or business analysis methodologies
- A deep understanding of the requirement for endtoend business processes and the issues related to process performance in a traditional organization is essential
- Experience in applying process modelling standards such as BPMN and ECP
- Knowledge of and exposure to business process transformation including process enabling and integrating
- Business Process Reengineering
- Workflow / Workflow management / Process automation
- Business Rules Engines (Business Rules Processing)
- Enterprise Content Management
- Enterprise Application Integration
- Presentation technologies
- Business Intelligence Analytics and Reporting
- Experience in projects involving formal Change Management and an understanding of its importance in business process transformation
Qualifications and experience:
- Bachelors degree or Diploma Engineering Computer Science or related field required
- Must have at least 5 years experience as a business analyst involved with assessing mapping and optimizing business processes
- Knowledge of the concepts of Enterprise Architecture and a Serviceoriented Architecture (SOA) would be an advantage
- Experience in using Use Cases to specify requirements (Business and System)
- Knowledge of UML in order to collaborate with system analysts and architects in the production of design specifications
- Understanding of data modelling and the ability to perform basic SOL database queries would be an advantage
- Experience within the financial services environment would be an advantage