Store Manager
Educational Qualifications:
- Matric / Grade 12 (Minimum)
- Diploma in Business Administration / Sales / Marketing
Experience:
- 5 years experience in Retail Sales and/or Marketing with up to 3 years at a Supervisory/Managerial level.
Major Responsibilities and Key Results Areas:
Retail Store Management:
- Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and daytoday operations of the store.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and others who understand service requirements.
- Ensures availability of merchandise and services by approving contracts and maintaining inventories.
- Formulates pricing policies by reviewing merchandising activities; determining additional sales promotions; authorizing clearance sales; studying trends.
- Markets merchandise by studying advertising sales promotions display plans and analyzing operating and financial statements for profitability ratios.
- Secures merchandise by implementing security systems and measures.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Determines marketing strategy changes by reviewing operating and financial statements.
- Completes store operational requirements by scheduling and assigning employees and following up on work results.
Compliance:
- Operates within controls and procedures to ensure the integrity of The Company.
- Identifies and monitors risks within own department and area of responsibility.
- Assists in maintaining a risk register reporting discrepancies or areas of concern to management.
- Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless wasteful and irregular expenditure.
- Provides a safe working environment adhering to Health Safety and Environmental procedures ensuring they are understood and practiced by the team at all times.
- Maintains a safe and healthy work environment by establishing following and enforcing standards and procedures complying with legal regulations.
Customer Service Management:
- Maintains effective working relationships with customers (both internal and external) to provide the highest quality of services.
- Represents The Company in meetings with relevant stakeholders.