Our client in the software sector is seeking a Business Analyst with BSS experience. This is a contract role for 6 months.
Job Summary:
We are seeking a skilled Business Analyst with BSS experience to support the analysis documentation and delivery of telecom business solutions. The successful candidate will bridge the gap between business stakeholders and technical teams with a strong focus on CRM billing and customer lifecycle management systems.
Key Responsibilities:
Gather analyze and document business and system requirements related to BSS components.
Work closely with stakeholders across billing CRM and order management domains.
Define user stories use cases process flows and business rules.
Collaborate with developers testers and architects to ensure solution alignment.
Support UAT and change management processes.
Requirements:
3 years of experience as a Business Analyst in telecom with hands-on BSS exposure.
Strong knowledge of BSS domains (billing CRM mediation order management).
Experience with tools like JIRA Confluence and BPM tools.
Excellent communication stakeholder engagement and documentation skills.
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