Collections Specialist
Collections Specialist
Posted on :
06-06-2025
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-06-2025
Job Description
Our client is seeking a Collections Specialists to be responsible for analyzing delinquent accounts ensuring timely collection of outstanding payments implementing recovery strategies and ensuring compliance with regulatory requirements. This position requires strong analytical skills attention to detail and a solid understanding of vehicle financing and credit risk
- Formulate and improve the basic system and management principles of the companys comprehensive collections management system establish the companys collections management and control system and formulate and improve the relevant management systems processes and methods.
- Organize the establishment and improvement of the collections system and improve the annual collections management plan and policies.
- Formulate and implement the companys annual work plans for risk control management.
- Review planned legislative changes and recommend required changes within organization and update collections and operational procedures.
- Ensure compliance with relevant financial regulatory bodies company policies and industry standards.
- Develop and implement repayment plans or settlements negotiating payment terms where necessary.
- Generate reports on aging accounts payment trends and collections performance for internal stakeholders.
- Recommend accounts for repossession legal action or write-offs based on internal policies and financial analysis.
- Assist in developing strategies to improve collection processes and reduce delinquency rates.
- Participate in the companys new product development and business process reengineering and put forward the collections recommendations.
- Contact customers internal and external stakeholders via phone email or written communication to recover outstanding payments.
- Develop predictive models to assess risk and optimize collections strategies and recommend automation tools or system enhancements to improve efficiency.
- Work with cross-functional teams (Business Development Risk General Management) to enhance collections strategies.
- Maintain contact with regulatory agencies courts and judicial agencies coordinate on-site and off-site regulatory work coordinate and organize relevant departments to cooperate with each other track and urge relevant departments to implement regulatory opinions and preside over the work related to regulatory ratings and credit investigation management.
- Organize and handle the companys legal cases compliance cases infringement cases etc organize and manage the companys intellectual property affairs management.
- Be responsible for credit review loan review post-loan off-site management document management quality management etc.
- Enhance and cultivate a compliance culture within the company.
Requirements
- Bachelor s degree in Finance Accounting Business or related field preferred.
- 2 years of experience in collections finance or banking. (Automotive finance preferred).
- Strong understanding of credit risk assessment and account delinquency.
- Familiarity with legal procedures and repossession practices in the auto finance industry.
- Master the relevant professional knowledge such as Customer Relationship Management and Risk Management be able to classify commercial vehicle dealers according to their business scale and risk status and implement different marketing strategies; be able to identify customer risks during face-to-face signature of contracts or customer return visits take corresponding measures to avoid risks and be able to carry out corresponding asset preservation work in a timely manner according to the collection of overdue loans. Master the basic theoretical knowledge of Principles of Finance Bank Credit Management Monetary Banking Commercial Banking Financial Analysis etc. be able to analyze the financial reports of corporate customers review the financial statements and understand the articulation among statements be able to systematically analyze the repayment ability profitability operation ability and development ability of dealers in combination with financial factors and non-financial factors and then make a comprehensive evaluation of dealers; be familiar with the risk characteristics of commercial vehicle customers operation industries and be able to identify potential risks of commercial vehicle customers.
- Master the rules and regulations of commercial vehicle retail business and carry out own work in accordance with the regulations of the system;
- Be familiar with the national macroeconomic and financial environment and the development trend of the automotive financial industry and related industries;
- Be familiar with the Groups commercial vehicle products and its local network layout as well as the operation mode of commercial vehicle dealers and fleets;
Be skilled in use of Word Excel PowerPoint and other common office software. - Communication and coordination capability: Be able to contact or communicate with other personnel on work matters and express the opinions clearly. Have professional phone answering skills and be able to leave a warm and efficient impression in case of communication by phone.
- Analysis capability: Discover the fundamental relationship. Can collect information and carry out initial refinement and quickly realize the similarities between the current situation and the past situation; find out the direct cause and effect relationship and draw possible solutions; be able to make preliminary analysis and judgment.
- Integrity awareness: Strictly abide by the companys code of conduct and go all out and keep promises to clients or colleagues at work.
- Enterprising spirit: Have a certain sense of self-realization be able to face challenging tasks calmly set personal general standards and have a certain desire to complete tasks and achieve work results.
- Confidentiality awareness: Set a good example consciously and strictly abide by the company s confidentiality system have a strong awareness of confidentiality and be able to handle issues that are not clearly defined in the confidentiality system.
- Team spirit: Have a correct understanding of team roles have a positive attitude towards the team and team members and be able to cooperate well according to the division of labor in the team.
- Service awareness: Provide necessary services according to job responsibilities understand customer needs and ensure good customer satisfaction.
Benefits
- Cell phone Allowance R500.
- Medical Aid 2000.
- Provident Fund 7.5% -Employee 8 % -EmployerExcellent.
- Performance can be rewarded with an additional months salary.
Collections Specialist
Education
Diploma
Employment Type
Full Time
Key Skills
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