Business Development & After Sales Manager
Business Development & After Sales Manager
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1 Vacancy
Job Description
Open position : Business Development & After Sales Manager
Location : Port Elizabeth
Salary : Market related
Type : Permanent
Industry : Design & manufacture advanced truck body applications
Duties & Responsibilities
- Tertiary qualification in Business Management Sales Marketing Engineering or related fields.
- 10 years in sales marketing or engineering within the truck or motor/body application industry.
- Strong negotiation organizational and time management skills.
- Proficient with Microsoft Office SAP and sales tools such as Truck Science; basic CAD knowledge is a plus.
- Comfortable interacting with stakeholders at all levels in a multicultural environment.
- Results-driven with excellent communication and relationship-building skills.
- Flexible and willing to travel as needed.
- CRM software proficiency (e.g. Salesforce HubSpot)
- Data analysis and reporting
- Contract management
- Technical Knowledge (Industry-specific)
Duties :
Business Development:
- Lead the identification evaluation and pursuit of new business opportunities within the truck body applications and component sectors.
Sales Leadership:
- Manage and execute sales plans that align with company revenue targets.
- Take ownership of the tender submission process ensuring proposals are accurate competitive and delivered on time.
- Maintain strong relationships with dealers customers and partners to maximize sales conversion and foster loyalty.
Aftersales & Warranty Management:
- Oversee aftersales services to ensure timely and efficient support for customers including warranty claims management in partnership with service providers.
- Lead customer retention programs that enhance satisfaction and repeat business.
Marketing Coordination:
- Develop and implement integrated marketing campaigns to strengthen brand presence and market positioning.
- Oversee the creation and maintenance of company marketing materials including digital content product specifications and event participation.
Team & Stakeholder Management:
- Lead and mentor a small team coordinating efforts across production engineering finance and sales to ensure strategic alignment and operational efficiency.
- Act as a key liaison with dealers and customers representing the company with professionalism and integrity.
Strategic Planning:
- Develop long-term strategies for business growth and aftersales excellence.
- Monitor industry trends competitor activity and customer feedback to continuously improve service delivery and product offering.
NO REPLY AFTER 2 WEEKS INDICATES THAT YOU HAVE BEEN UNSUCCESSFUL.
Required Experience:
Manager
Employment Type
Full-Time
