Reservationist
Reservationist
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38000 - 42000
1 Vacancy
Job Description
Kendrick Recruitment is seeking a professional and experienced Reservationist for a luxury travel company based in Cape Town. This role is ideal for a candidate who has trade experience is passionate about high-end travel and can deliver exceptional service to discerning international clientele.
Key Responsibilities:
Handle reservations for private safaris and tailor-made travel experiences
Manage and communicate with high-end guests ensuring service excellence at every touchpoint
Liaise with agents and suppliers to secure bookings and confirm arrangements
Provide back-up support to the Admin Sales Support team when required
Operate within American time zones as this is the company s primary market
Maintain accurate reservation records and ensure seamless guest experiences from enquiry to post-travel follow-up
Represent the brand with professionalism and a high level of personal presentation
Requirements:
Minimum of a Matric certificate
Previous trade experience within the luxury travel or hospitality sector is essential
Experience dealing with high-net-worth individuals and 5-star level service expectations
Ability to work within strict timelines and remain calm under pressure
Presentable professional and detail-oriented
Experience with CRM and operational systems such as HubSpot and is advantageous
Willingness to work in an office-based environment
Strong communication skills both written and verbal
Ability to work independently and within a team
This is an exciting opportunity for a well-groomed and experienced reservationist to join a dynamic top-tier travel company that crafts bespoke experiences for international luxury travellers. Apply now to be part of this world-class team.
Employment Type
Full Time
