Technical Project Manager -
Technical Project Manager -
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Salary Not Disclosed
1 Vacancy
Job Description
Technical Project Manager
Location: Remote (LATAM or South Africa)
Compensation: $2000 - 3000/month
Working Hours: 9am - 5pm MST
About the Role
Were looking for a sharp proactive Project Manager to lead our post-sale service delivery operations. This is a dual-role that combines client-facing project management with oversight of internal service execution you ll own delivery timelines help teams stay aligned and serve as the go-to person for customer questions and issue resolution.
Youll manage a team of 5 10 and play a hands-on role in refining processes spotting inefficiencies and ensuring seamless system implementations. You don t need to code but you should understand APIs data integrity and how digital tools connect with a strong instinct for when things look off.
Were a high-trust high-performance team that hires for attitude trust and proven experience. If you bring great communication skills technical fluency and a drive to lead and improve systems we want to hear from you.
Key Responsibilities
- Own the full post-sale delivery process: onboarding setup and long-term client success
- Manage 5 10 direct reports assigning tasks monitoring delivery and coaching for high performance
- Act as the primary point of contact for customers fielding questions and managing updates via calls emails and shared dashboards
- Learn and oversee the systems that power our service including CRMs data platforms workflow tools and API-connected tools
- Understand how data flows between tools monitor for data quality or breakdowns and escalate issues as needed
- Spot inefficiencies or risks in service delivery and work with internal teams to solve them proactively
- Collaborate cross-functionally with sales product engineering and customer support
- Provide internal and external stakeholders with regular updates reports and documentation
What We re Looking For
- 3 years in project management service delivery client onboarding or related roles
- Strong technical aptitude you understand the why behind APIs and data structure even if you re not hands-on
- Excellent written and spoken English confident managing client comms and leading status calls
- Previous experience managing a small team (ideally 5 people)
- Highly organized and detail-oriented with strong judgment and ownership mentality
- Comfortable managing multiple projects in a fast-paced remote-first environment
- Familiar with CRMs databases spreadsheets and tools like ClickUp Trello or Asana
Employment Type
Full-time
