Training Facilitator
Training Facilitator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
AFGRI Equipment is seeking a hands-on Training & Development Facilitator who lives and breathes our branch operations administrative workflows parts supply chain and workshop processes. Youll embed our Control Matrix drive system adoption and uplift administrative excellence across a network of 40 branches.
Minimum Requirements
Minimum 5 years experience within AFGRI Equipment environmenthands-on admin roles preferred.
Demonstrable mastery of AFGRIs Equip workshop management tools parts ordering systems and Control Matrix standards.
Proficient in adult-learning methodologies (ADDIE/Kirkpatrick) and e-learning authoring tools
Excellent stakeholder managementcollaborate with branch IT Continuous Improvement SHEQ and senior leadership.
Exceptional facilitation and presentation skills with the ability to simplify complex processes for all skill levels.
Willingness to travel nationally and work flexible hours when required.
Fluent in English and Afrikaans is an advantage.
Key Responsibilities
Collaborate with Operations and Branch Managers to map as-is vs. to-be administrative and parts workflows (order-to-cash inventory replenishment warranty claims) and design job aids SOPs and quick-reference guides.
Develop and deliver blended learning solutions (classroom virtual e-learning modules in Articulate 360/Captivate) covering AFGRI systems and Control Matrix compliance.
Conduct on-site audits and one-on-one coaching in real-time using process-gap analysis and root-cause techniques to reduce administrative errors and drive SLA compliance.
Partner with IT and Continuous Improvement teams during system roll-outs upgrades or new module deployments; draft release-notes update training playbooks and execute mock-scenarios.
Track trainee performance via our LMS dashboards analyse time-to-competency and iterate programmes based on feedback loops.
Provide monthly rolling reports on branch adoption rates compliance variances recurring exceptions and improvement roadmaps to senior leadership.
This role is your platform to shape our operational discipline embed best-practice controls and mentor branch teams into high-performing units. Preference will be given to internal candidates with proven system mastery and leadership potential.
Closing Date: 22 July 2025
Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRIs Employment Equity Policy.
Applicants are informed that in order to consider any application for employment we will have to process your personal information.
A law known as the Protection of Personal Information Act 4 of 2013 (POPIA) provides that when one processes anothers personal information such collection retention dissemination and use of that persons personal information must be done in a lawful and transparent manner.
In order to give effect to this right we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice which can be accessed and viewed on the AFGRI Group website HR Processing Notice we request you kindly download and read.
Required Experience:
Manager
Employment Type
Full-Time
