System Operations Analyst
System Operations Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
- Collaborate with technical and functional teams to define system goals and troubleshoot recurring issues
- Analyse system data to monitor performance prevent failures and recommend improvements
- Build models reports flow diagrams or specs that help guide implementation or optimisation efforts
- Research and evaluate new tools upgrades or architecture improvements
- Test new and updated systems in collaboration with end users
- Document methodologies that make it easier for others to build on your work
- Offer informal guidance to junior team members or peers when needed
- This is a hybrid position. Youll need to work effectively from a stable remote setup but also attend in-person meetings when called for; typically based on team rhythm or project needs
The ideal background includes:
- Relevant experience in system operations analysis or technical business analysis
- A solid understanding of how enterprise systems function including databases performance tuning and systems integration
- Experience with data extraction reporting or visualisation tools
- The ability to turn technical findings into structured outputs that drive decisions
- Comfort working across technical and non-technical teams and a proactive detail-driven mindset
Experience and qualifications required:
- A degree (NQF 7) in computer science information systems or a related field and 18 months experience as a System Operations Analyst or similar; OR
- A relevant diploma (NQF 6) and at least 4 years experience as a System Operations Analyst or similar; OR
- A certificate or equivalent qualification (NQF 4-5) with 8 years in similar roles
This role gives you a chance to work within a mature well-resourced IT structure with clear processes and opportunities to shape how systems evolve and perform.
Required Experience:
IC
Employment Type
Contract
