Technician: IT & Desktop Support
Technician: IT & Desktop Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Land and Agricultural Development Bank of South Africa (Land Bank) is South Africas only specialist agricultural bank established in 1912 the banks sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land equipment improve assets and obtain production credit. The Land Bank provides financial services that have moved with the times and continues to provide services to agri-business and constantly reviews its offerings to ensure that they match the needs of an industry. As change has swept across the sector in South Africa the socio-economic makeup of agriculture has altered bringing new entrants from historically disadvantaged backgrounds on to the land these new farmers facing the challenges of establishing sustainable agri-businesses across the agricultural value chain Land Bank has been a commercial lifeline offering appropriately designed financial products that facilitate personal and commercial viability in a sector that is vital to the sustainability of South Africa and its people.
MAIN PURPOSE OF THE JOB
The Technician: IT & Desktop Support is responsible for providing desktop support to all Landbank business end-users. This 1st line support involves resolving or escalating to the correct personnel all end-user IT problems related to desktop telephony MS Teams platform remoted-networking VPN network printing application support and communications equipment. The movement of any IT assets is to be documented appropriately
Identity & Access Management:
Administer and maintain identity and access management across all applications. Provide Help Desk support to users.
First Line Support:
Perform 1st line Help desk support for queries related to all applications data networks security telephony MS Teams platform remoted-networking infrastructure and telephony
Walk In Support:
Perform 1st line walk in support for queries related to all applications data networks security infrastructure and telephony
Required Experience:
IC
Employment Type
Full-Time
