Account Receivable Collections Specialist
Account Receivable Collections Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About Nintex:
At Nintex we are transforming the way people work everywhere.
As the global standard for process intelligence and automation were trusted by over 10000 public and private sector organizations across 90 countries. Our customers from industry giants like Amazon Coca-Cola and Microsoft rely on the Nintex Platform to accelerate their digital transformation journeys by managing automating and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing theirvery best work every day. Collaboration is constant our workplace is fun the environment is fast-paced and we value our peoples curiosity ideas and enthusiasm. Driven by passion and accountability we take initiative measure progress and deliver results. Our culture fosters innovation and problem-solving fueled by curiosity and a commitment to thinking big. Together we move with agility prioritize customer needs and build unity through empathy leaving a positive impact wherever we go.
About the role:
The Accounts Receivable Collection Specialist collects on outstanding accounts receivables by communicating with customers to proactively resolve open issues. This role is responsible for all aspects of collections resolving customer billing issues and will be accountable for reducing the accounts receivable delinquency for our America region. This role must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service.
You will be working with our external customers Sales Revenue Operations Accounting and Tax teams while ensuring a positive experience for our team and customers.
Your contribution will be:
- Proactively work with customers to resolve any issues that may delay payment.
- Be responsive to customers inbound communications and be proactive responding to related invoicing questions.
- Attention to detail and accuracy in record-keeping.
- Process customer credit card transactions.
- Update and maintain customer information (e.g. billing contact details etc.).
- Answer and initiate accounts receivable email and phone inquiries.
- Provides weekly financial and management reports.
- Assist with related special projects as required.
To be successful we think you need:
- Must be located in Johannesburg or commuting distance to be on-site
- 3 years of business-to-business experience in collections and billings
- Bachelors degree in accounting or finance or related work experiences
- Accounts Receivable knowledge/experience a plus
- Strong attention to detail goal oriented and results driven
- Intermediate experience in Excel; spreadsheets pivot tables and import/export files
- Experience in NetSuite preferred
- Excellent customer service and relationship management skills
- Work collaboratively with team members and internal/external customers
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple responsibilities
- Good organizational skills self-motivated requires minimal supervision
Whats in it for you
Nintex has a hybrid working model enabling us to build culture learn and grow together. We intentionally connect and collaborate while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
While our offerings differ from country to country we offer our entire global workforcean array of exciting perks and benefits including
- Global Gratitude and Recharge Days
- Flexible paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact paid volunteer time and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow and an incredible global community
View more about our benefits here: Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.
Required Experience:
Unclear Seniority
Employment Type
Full Time
