Lead Desktop Engineer
Lead Desktop Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Lead Desktop Engineer 8 Month Contract
Key Experience and Skills:
- Extensive Technical Expertise:
- Advanced knowledge of desktop systems operating systems (Windows macOS Linux) networking and enterpriselevel IT environments.
- Expertise in advanced troubleshooting system optimization and supporting complex IT infrastructures.
- Indepth understanding of IT security data protection and compliance protocols.
- Leadership and Team Management:
- Leading and managing a team of desktop engineers mentoring junior and senior team members and providing technical guidance.
- Coordinating the execution of IT projects including desktop deployments upgrades and troubleshooting initiatives.
- Acting as the escalation point for complex technical issues and ensuring resolution.
- Responsible for team performance training and resource allocation.
- Project and Stakeholder Management:
- Overseeing largescale projects such as desktop rollouts migrations and system implementations.
- Communicating directly with management clients or stakeholders to define project scope timelines and objectives.
- Ensuring that projects are completed on time within budget and meet quality standards.
- Strategic Input and Continuous Improvement:
- Contributing to the development of IT strategies policies and procedures to enhance desktop support and efficiency.
- Identifying opportunities for process improvements cost savings and better performance.
- Managing budgets and resources for desktop support operations and ensuring systems are wellmaintained and secure.
- Communication and Collaboration:
- Strong interpersonal and communication skills acting as a liaison between IT teams and nontechnical stakeholders.
- Preparing and presenting reports on desktop support performance issues and resolutions to senior management.
Additional Requirements:
- Project Management Experience: May involve leading crossfunctional teams handling IT budgeting and ensuring deadlines are met.
- Certifications: Advanced IT certifications like Microsoft Certified Systems Engineer (MCSE) CompTIA Network ITIL certification or equivalent can be beneficial.
- Vendor Management: Ability to work with thirdparty vendors and external support services
Employment Type
Full Time
