Product Design Lead
Product Design Lead
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Salary Not Disclosed
1 Vacancy
Job Description
Product Design Lead 12 Month Contract
Key Responsibilities:
- Engage with business stakeholders to clarify needs and requirements and jointly with the Head of Product Design establish a clear scope creative brief and project plan for projects.
- Manage the daytoday delivery of design output against the plan continuously interrogating design quality and customer experience to deliver highquality output at each project stage.
- Work closely with business and technical stakeholders to ensure the project aligns with their needs and requirements.
- Take ownership of the customer experience within the project and constructively challenge business and technical decisions to ensure the best possible experience for customers.
- Lead the project team by aligning managing and coaching designers prototype engineers copywriters and other team members; support them in setting goals overcoming obstacles and delivering outstanding outcomes while ensuring a fully unified end product.
- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
- Actively seek ways to measure the impact of design on the customer and business and report insights to senior management and business stakeholders.
Accountability: HighQuality Design
- Create creative innovative and highquality design solutions to create a worldclass customer experience across projects.
- Contribute significantly to design within the project while providing thought leadership to the overall team and business.
- Take ownership in applying design thinking and best practice standards in developing design options and narrowing down the final solution.
- Leverage insight and data (e.g. market analysis customer feedback and user research analytics) to ensure that products/services/solutions are designed around the customer and deliver improved experience.
- Design scenarios mockups and prototypes as necessary for each stage of the project continuously iterating to achieve the optimal output.
- Align design to design standards and brand guidelines to ensure a consistent experience for customers across the ecosystem.
Accountability: Building Capabilities
- Coach and mentor designers in the project team and design team as a whole.
- Foster a team environment in which designers feel engaged and motivated.
- Continuously build your own expertise by actively seeking and incorporating feedback and following external trends and best practices.
- Contribute to the knowledge building of the entire team by actively sharing insights and success stories and providing feedback and ideas across different design projects.
Employment Type
Full Time
