drjobs Avaya Engineer

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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job purpose:

As an Avaya Engineer youll be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they have access to their devices and data wherever they are in the world. Youll be able to build strong relationships with colleagues from other departments in order to share knowledge or solve problems as a team. You should also be comfortable working under pressure as your work may involve managing multiple projects at once.

Requirements:

  • Demonstrates problem analysis techniques and is creative and innovative when handling workstation problems.
  • Gathers relevant information from the customer other users documentation and communications systems.
  • Coordinates with peers and additional resources for incident analysis resolution and management.
  • Provides direct client support to resolve computer issue

Qualifications:

  • Three years of experience in an Avaya environment preferred.
  • Avaya certification is a plus.
  • Bachelors degree in Computer Science Information Technology or related field required
  • 3 years of experience in software development and/or IT architecture.

Employment Type

Full Time

Company Industry

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