My client an established freight and logistics company is seeking a highly capable Import Manager to lead their import department. This is a hands-on leadership role suited to someone who can effectively manage staff while overseeing import operations documentation and report of revenue.
Duties & Responsibilities
Responsibilities:
Managing of staff with HR.
Maintain compliance with customs and trade regulations including relevant international and local laws.
Liaise with shipping lines customs brokers clients and internal departments.
Handle operational issues providing quick and effective resolutions.
Monitor KPIs and drive continuous improvements in service delivery and staff performance.
Stay up to date with changes in trade compliance and advise the business accordingly.
Managing the operations depts- Forwarding Registration Entries Releases Transport NVOCC and Warehouse
Managing discipline and training of the staff in operations with HR.
Manage accrual and provisional revenue for Imports dept.
Manage Imports Shipment number records.
Supervise regular system updates enhancements and process reviews to streamline operations.
Required Skills & Experience:
Tertiary qualification in Freight Logistics Supply Chain or a related field
Proficient in ShipShape or similar freight forwarding software
Strong working knowledge of Incoterms and international trade procedures
Several years of hands-on experience in freight forwarding/import operations
Technology-oriented with a systems-driven mindset and the ability to adapt to new platforms quickly
Contribute to the overall success of the business understanding process flow and implement changes on an operational level
Proven experience in a senior import role with direct staff management responsibilities.
Excellent knowledge of import documentation customs procedures and incoterms.
Strong leadership and communication skills.
High attention to detail and ability to manage complex shipments and paperwork.
Proficiency in freight forwarding systems and Microsoft Office Suite.
Ability to multitask and perform under pressure in a fast-paced environment.
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