German-Speaking Travel Agent
German-Speaking Travel Agent
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1 Vacancy
Job Description
Job Title: German-Speaking Travel Agent
Location: Johannesburg Kempton Park
Working Hours: Full-time 08:00 16:30 On-site
Salary: R25 000 R30 000 per month Commission
About the Client
Our client is a leading Southern African vehicle rental provider specialising in 4x4 and SUV rentals for self-drive holidays and overland safaris. With nearly three decades of experience they cater to adventure-seeking travellers across South Africa Namibia Botswana and beyond.
About the Role
We are seeking a dynamic and experienced German-Speaking Travel Agent to join our clients team in Kempton Park. Youll play a key role in assisting German-speaking travellers with planning booking and coordinating self-drive adventures across Southern Africa.
This role requires strong travel industry knowledge excellent communication skills in both German and English and a passion for customer service and sales.
Key Responsibilities
Assist German-speaking clients via phone email and chat with travel enquiries and bookings
Tailor self-drive itineraries and vehicle rental packages to client needs
Handle full reservation process: quotations bookings confirmations amendments
Promote add-ons and upsell services such as camping equipment insurance and guesthouse stays
Liaise with operations and fleet teams to ensure seamless customer experiences
Maintain accurate records of interactions and reservations
Provide after-sales support and respond to queries or issues
Meet individual and team sales targets
Minimum Requirements
Fluent inGerman (written and spoken) and English
2 years experience in travel consulting or sales within the tourism/hospitality sector
Strong customer service orientation and problem-solving skills
Good knowledge of Southern African travel routes and destinations is a strong advantage
Ability to work independently and as part of a team
Proficient in reservation or travel management systems (e.g. Tourplan Travelogic etc.)
Required Experience:
IC
Employment Type
Full-Time
