Salesforce Specialist
Salesforce Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
At CloudSmiths we focus on the future of customer engagement harnessing the integrated power of data AI and marketing automation. We are looking for a skilled and motivated Salesforce Specialist to join our team someone who is passionate about using cutting-edge technology to revolutionise how businesses connect with their customers.
This is a key role focused on designing and implementing solutions that bring together Salesforces most advanced platforms: Data Cloud Agentforce Marketing Cloud and Tableau. Your work will involve creating unified customer data profiles deploying AI-driven agents building personalised marketing journeys and developing insightful visualisations to drive significant growth for the businesses we partner with.
Key Responsibilities
- Design configure and implement Salesforce Data Cloud solutions for our clients including data ingestion identity resolution and segmentation.
- Develop and deploy AI-powered agents using Salesforce Agentforce leveraging insights from Data Cloud for personalised customer interactions.
- Build and execute customer journeys and campaigns within Salesforce Marketing Cloud utilising segments and insights from Data Cloud.
- Create insightful dashboards and reports using Tableau to visualise key metrics and performance from Salesforce data.
- Collaborate closely with client stakeholders and our internal project teams to translate business requirements into technical solutions.
- Ensure data quality governance and compliance are maintained within the Salesforce environments for all client projects.
What Were Looking For
- A degree or equivalent professional experience.
- Proven hands-on experience with Salesforce Data Cloud from data ingestion and modelling to activation.
- Strong proficiency in Salesforce Marketing Cloud including Journey Builder Automation Studio and either AMPscript or SQL.
- Demonstrable experience creating interactive dashboards and reports in Tableau.
- A solid understanding of AI concepts as they are applied within the Salesforce ecosystem and a foundational knowledge of Agentforce.
- Relevant Salesforce certifications are essential (e.g. Salesforce Certified Data Cloud Consultant Salesforce Certified Marketing Cloud Email Specialist or Tableau Certified Data Analyst).
- Excellent analytical skills and the ability to communicate clearly with both technical and non-technical stakeholders.
Why Join Us
This is an opportunity to work at the forefront of the Salesforce revolution with an integrated suite of its latest technologies.
We are a forward-thinking team dedicated to innovation and client success and we provide significant opportunities for professional development and continuous learning within a collaborative and supportive environment.
If you are passionate about using data and AI to shape the future of customer experience then look no further and apply now!
Required Experience:
Senior IC
Employment Type
Full-Time
