Our client a managed services company that implements various types of IT projects including monitoring and cyber security projects based in Centurion is looking for a Senior Project Manager to oversee the planning execution monitoring and successful completion of a 5-year program.
This position is critical to ensuring that the program adheres to the contractual and governance frameworks that have been established ensure compliance with South African legal regulatory and governance requirements while delivering measurable outcomes aligned with the clients strategic objectives.
The role demands a skilled leader who can manage complex projects in a highly regulated environment navigate stakeholder dynamics mitigate risks and drive operational excellence through innovative solutions.
Duties & Responsibilities
In order to be considered the following is required:
Bachelors degree in information technology Business Management or a related field
Project management certification (e.g. PMP PRINCE2) is mandatory
Advanced degrees or certifications in governance compliance or IT service management are advantageous.
Minimum 8 years of project management experience with at least 5 years managing large-scale IT infrastructure or IS/ICT programs
Experience in managing high value projects / program (R300 million) for an extended period
Proven track record in delivering projects within a highly regulated environment (e.g. government public sector or critical infrastructure)
Demonstrated experience in managing complex stakeholder dynamics and multi-vendor projects
Must have proven experience with running high value complex projects and/or programs
Require expert MS Project skills and be able to generate operational and analytical reports from the schedules (such as project status slippage resource consumption milestones / deliverables due)
Experience with Timesheet Management
Strong understanding of IS/ICT systems including real-time monitoring solutions infrastructure upgrades and operational management
Knowledge of South African statutory and regulatory frameworks such as PFMA PPPFA and data sovereignty requirements
Proficiency in risk management quality assurance and performance monitoring
Candidate must have a good understanding of technical IT terms and concepts and have technical IT experience
Demonstrate knowledge of the day-to-day operations of a program and project
Demonstrate a solid knowledge of project management methodologies and concepts
Demonstrate a systematic and structured approach to project management
Excellent note taking skills
Excellent knowledge of MS Office Programs (Excel Word PowerPoint SharePoint MS Teams)
Good general computer literacy
Responsibilities: Planning and Execution:
Develop and maintain a comprehensive project schedule including detailed timelines resource allocations and deliverable milestones
Provide resource requirements plan to client business and contractors
Project manage the on-time delivery of defined programs projects and deliverables
Coordination of 7 parallel projects with phased hand-overs
Collaborate with client and third-party vendor for the successful implementation of the program and projects
Schedule and facilitate all project engagements and meetings
Stakeholder Management and Communications:
Act as the primary liaison between business the client and other stakeholders
Act as the primary liaison between the business and its appointed sub-contactors
Lead stakeholder meetings to provide progress updates resolve escalated issues and ensure alignment on program objectives
Foster a collaborative environment to address stakeholder concerns and incorporate feedback into program delivery
Communications to project stakeholders and project teams as per the communications plan
Risk and Issue Management:
Implement the Risk Management Plan (RMP) and Issues Management Plan (IMP)
Maintain and Update Risks and Issues registers
Identify potential risks early define mitigation strategies and implement proactive measures to minimize disruption
Address and resolve operational challenges including resource constraints technical setbacks and vendor performance issues
Governance and Compliance:
Implement governance structures as outlined in the program charter SOW and MSA ensuring alignment with legal and regulatory obligations
Facilitate audits and reviews to ensure compliance with data sovereignty and program governance policies
Ensure that all aspects of a project are documented and updated as required
Performance Monitoring and Reporting:
Define and track key performance indicators (KPIs) to evaluate program success and adherence to deliverables
Generate detailed progress reports dashboards and presentations for the Program Steering Committee PMO forums and other stakeholders
Provide timely updates on project financials scope changes and operational performance metrics
Create and maintain up to date set of project documentation including project schedules presentations reports and communications
Budget management (Human resources and financial) R500 million program value
Quality Assurance and Acceptance:
Oversee quality assurance processes to ensure that all deliverables meet the agreed-upon standards and acceptance criteria
Integrate continuous improvement practices by leveraging feedback loops data insights and lessons learned from program phases
Get client sign-off on project deliverables to drive closure of active project phases and projects
Facilitate operational handovers to relevant Customer Service Teams (CST)
Facilitate operational handovers and processes between project and client operations teams
Training and Knowledge Transfer:
Coordinate training programs and knowledge transfer initiatives as specified by the program charter
Ensure all relevant stakeholders including operational teams are equipped with the necessary skills to manage and sustain the program post-implementation
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