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1 Vacancy
The Role
This role supports the SEAM region (South Africa Mauritius and Uganda) and is based in Johannesburg.
As a Business and Technical Senior Analyst you will lead business analysis project management and application support activities within the Operations team. Youll play a key role in translating business needs into technical solutions supporting internal applications and contributing to strategic planning and automation initiatives.
Business Analysis
Define and document business needs and objectives.
Translate business requirements into detailed process technical and system specifications.
Conduct gap analysis and recommend solutions to bridge gaps.
Collaborate with stakeholders to gather and validate requirements.
Project Management
Oversee the implementation of new processes and system updates.
Develop and manage project plans timelines and deliverables.
Coordinate with cross-functional teams to ensure successful project execution.
Monitor project progress and address any issues or risks.
Planning and Roadmaps
Contribute to the development of application roadmaps aligned with business strategy.
Assist in strategic planning and prioritization of initiatives.
Ensure alignment of projects with overall business goals.
Application Management
Provide support for internal applications ensuring their performance and availability.
Assist in the maintenance and enhancement of application integrations.
Manage system administration tasks and oversight.
Support automation and AI initiatives.
The Requirements
ApplicationProcess
This role offers a hybrid work schedule allowing for a combination of remote and in-office work to support flexibility.
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Preference will be given to applicants from designated groups in line with the South African Employment Equity Act.
Required Experience:
Senior IC
Full-Time