Inbound MICE Specialist
Inbound MICE Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client is seeking an experienced and polished Inbound MICE Consultant with strong destination knowledge of Southern and East Africa. The ideal candidate is an intuitive detail-oriented professional with a corporate mindset who thrives in a business-to-business environment.
You will be responsible for end-to-end project management of international MICE programs including client liaison itinerary planning logistics coordination and execution.
Duties and Responsibilities
- Design and deliver tailored MICE experiences for international corporate clients
- Liaise directly with clients and agents to understand briefings budgets and objectives
- Plan and quote group travel itineraries across Southern/East Africa (including incentives conferences and events)
- Prepare compelling proposals and presentations using appropriate tools (e.g. PowerPoint Word)
- Coordinate all logistics: flights transfers accommodation activities catering AV venues branding entertainment
- Negotiate rates and terms with suppliers and maintain supplier relationships
- Manage the on-the-ground execution of programs including hosting client support and troubleshooting
- Compile final documentation: travel packs confirmations itineraries vouchers
- Handle financials: costing invoicing reconciling supplier payments post-event
- Maintain high service standards and ensure client satisfaction at all times
Key Requirements
- 5 years experience in inbound travel and MICE (conferences incentives exhibitions events)
- Strong knowledge of Southern and East African destinations
- Fluent in English (written and spoken); foreign language proficiency preferred
- Highly presentable polished and comfortable with corporate B2B client interactions
- Able to manage high-pressure timelines long hours and frequent travel
- Strong administrative skills and attention to detail
- Culturally aware and able to relate to diverse international client needs
Work Environment
- Tight-knit respectful family-like team culture
- Hybrid work arrangement (remote with in-office collaboration once a week from December)
- Access to unique luxurious experiences across Africa (e.g. five-star safaris exclusive lodges)
Employment Type
Full Time
