drjobs Business Systems Manager - Country Service

Business Systems Manager - Country Service

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1 Vacancy
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Job Location drjobs

Johannesburg - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for someone who will lead and optimize the business systems and processes including financial administrative and operations within the Service Department. Ensuring accurate WIP management Timeous month-end closure and a high level of service delivery efficiency. The role is both strategic and operational focusing on system & process development financial accuracy reporting team performance and operational excellence.

Responsibilities / Tasks

  • Ensures live clean WIP and month-end financial integrity that affects divisional performance.
  • Responsible for ERP/FSM data accuracy used for performance and margin tracking.
  • Ensures that FSE labour costs and charge-out rates are maintained timeously on an annual basis.
  • Participates in all Country Service EXCO & MANCO meetings as well as any Regional and/or Global meetings that may require input from a reporting/admin perspective.
  • Implement & manage roll-out of all new processes either defined within role or mandated by Country Service EXCO.
  • Designs and implements system/process improvements across FSM ERP reporting and SOPs.
  • Leads digital and structural optimization projects for the Service Division.
  • Monitors P & L and makes recommendations on operational aspects when relevant.
  • Assists with maintaining CRM data and actively participates in development initiatives regarding CRM/ERP & FSM.
  • Manage all service-related financial processes (WIP job costing provisions cost center control).
  • Ensure accurate month-end closure clean reporting and transparency in margins.
  • Lead ERP/FSM improvements system development and standardization across regions.
  • Drive clean WIP by enforcing monthly reviews ERP dashboards and team discipline.
  • Support FSM rollout HSE compliance training coordination and service marketing events.
  • Coach lead and develop admin and finance teams to drive high performance.
  • Collaborate cross-functionally to ensure service excellence and continuous improvement.
  • Proactive visitation to Service Branch Offices including those in East Africa (Kenya & Tanzania) and Angola to ensure that all defined processes are being implemented as intended.

Your Profile / Qualifications

  • Bachelors degree in Finance Engineering Business Systems or Project Management.
  • 5 years in systems admin or service finance roles.
  • ERP/FSM system leadership experience.
  • Strong WIP costing and month-end experience.
  • Experience with SAP would be beneficial.

Did we spark your interest
Then please click apply above to access our guided application process.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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