We are looking for someone who will lead and optimize the business systems and processes including financial administrative and operations within the Service Department. Ensuring accurate WIP management Timeous month-end closure and a high level of service delivery efficiency. The role is both strategic and operational focusing on system & process development financial accuracy reporting team performance and operational excellence.
Responsibilities / Tasks
- Ensures live clean WIP and month-end financial integrity that affects divisional performance.
- Responsible for ERP/FSM data accuracy used for performance and margin tracking.
- Ensures that FSE labour costs and charge-out rates are maintained timeously on an annual basis.
- Participates in all Country Service EXCO & MANCO meetings as well as any Regional and/or Global meetings that may require input from a reporting/admin perspective.
- Implement & manage roll-out of all new processes either defined within role or mandated by Country Service EXCO.
- Designs and implements system/process improvements across FSM ERP reporting and SOPs.
- Leads digital and structural optimization projects for the Service Division.
- Monitors P & L and makes recommendations on operational aspects when relevant.
- Assists with maintaining CRM data and actively participates in development initiatives regarding CRM/ERP & FSM.
- Manage all service-related financial processes (WIP job costing provisions cost center control).
- Ensure accurate month-end closure clean reporting and transparency in margins.
- Lead ERP/FSM improvements system development and standardization across regions.
- Drive clean WIP by enforcing monthly reviews ERP dashboards and team discipline.
- Support FSM rollout HSE compliance training coordination and service marketing events.
- Coach lead and develop admin and finance teams to drive high performance.
- Collaborate cross-functionally to ensure service excellence and continuous improvement.
- Proactive visitation to Service Branch Offices including those in East Africa (Kenya & Tanzania) and Angola to ensure that all defined processes are being implemented as intended.
Your Profile / Qualifications
- Bachelors degree in Finance Engineering Business Systems or Project Management.
- 5 years in systems admin or service finance roles.
- ERP/FSM system leadership experience.
- Strong WIP costing and month-end experience.
- Experience with SAP would be beneficial.
Did we spark your interest
Then please click apply above to access our guided application process.
Required Experience:
Manager